Olympia Credit Union 9th Ave, Olympia

Olympia credit union has always been a great place to bank, they have terrific tellers and have been there for me when I needed to take out a loan. I started banking with Oly credit union in my 20’s and the gals who worked back then helped me get my credit in order that has helped in so many ways over the years that I’m forever grateful. I thought I should mention that I’ve never had to pay an overdraft fee at this credit union possibly due to having a 300 dollar overdraft protection allowance? Thank you guys!

I have been a member of this credit union since 2013, and I have never been more disappointed in the services of any bank or credit union in my life. Where to begin? The mobile banking interface is terrible, it’s glitchy, you can’t perform basic tasks like mobile check deposit that you can easily perform with just about any other credit union. Their overdraft fees, called “courtesy pay fees” are THIRTY-FIVE DOLLARS and they prey upon the lowest-income members to make the bulk of their money through fees. Absolutely deplorable. If you open an account with BECU you get FREE overdraft protection, not to mention the interest rates are much higher, the mobile banking interface is much more user friendly, and they even refund your out-of-network-ATM fees (another kindness that goes a long way to help low-income members rather than sabotage their finances like the Olympia Credit Union does). I will be ending my membership here as soon as possible.

I've been a member of OCU since 2008, and the service has been consistently outstanding! It is so refreshing to walk into a branch where the tellers always seem happy and they know you by name. I'm the type of person who is typically on-the-go, and the few times when I've had any financial requests, I've been able to work with Carrie at the Olympia branch and she never ceases to impress me with her amazing and speedy service. With my busy schedule, I appreciate the fact that she has always been able to work with me over email and I always feel like she understands what I need and is able to deliver with turnaround times that can't be beat. The last time I needed a loan, she was able to approve me in less than 20 minutes, and the paperwork was ready to sign just as soon as I could drive over there. I would highly recommend Olympia Credit Union to anyone who believes in banking local and appreciates personal service!

I had a problem with needing some money in a hurry in order to pay some back taxes that were due. I was waiting for a long term loan to go through, but it was still going to be a few days before that happened. Carrie took charge and secured a loan for me in a matter of hours, and totally saved the day for me! Her creative solution solved my immediate problem, and relieved me from being completely stressed out! All of the people at Oly CU are always so friendly and helpful, that going to the bank is something I look forward to, not a chore that needs to be done. I especially loved the Halloween costume contest. The decorations and costumes were incredible! Just shows that these are real people and not just someone behind a desk or counter. They want to help you with your financial problems. I have been a member for over 25 years, and I won't go anywhere else. Highly recommended!

I've banked with OCU since 2010. They are easy to work with. There is no call center like with other banks and credit unions. Usually the person that answers is someone I have seen before. They usually recognize me and that feels great. Most recently I got two car loans from them. When my wife's credit union said they would charge 2% more because her vehicle had over 100K miles I told her we should check out my credit union. By the way her car had 110K miles. Also when my wife talked to one loan person at her credit union she was then shuffled off to another person to do the processing. This person asked all the same questions that my wife just answered to the first person. She was told that all her info had been passed on. I believe she felt discounted and frustrated that she had to explain everything again. She was also told one thing by one person at her credit union and then another by the other person. At OCU, I dealt with the same member services person and she was very easy to deal with. OCU has a great rate and it's not limited by how many miles the car has. They were able to process my loan in a matter of minutes, really! The other credit union seemed like it would be more of an inconvenience to buy from a private party. My credit union (OCU), made it easy and they were happy to help. I highly recommend OCU to anyone who is tired of being another "next".

I kept putting off home improvements. Oly Cu never pushed me. But they kept reminding me "is your house okay?" I live in a travel trailer but Oly Cu didnt shame me for that. They treated my trailer like my home, which is what it is. Thank You OlY CU. I have been a member since 1997.

These people repaired my credit which was suffering for years after I graduated college. They really are about financially empowering their members. Much respect to the Olycu crew!

I can’t believe there’s no ATM at their locations. I needed to get money deposited and the branches were closed and there was no where for me to make a deposit. So lame.

Cheers to OCU where "Everyone Knows Your Name!" They are so reliable about answering the phone it's on my cell phone speed dial.

This credit union has fantastic rates for personal loans and they have very friendly customer service.