OCCU ATM Mohawk Blvd, Springfield

I met Desmund Reynolds by happenstance as he was covering a shift at an OCCU branch closest to me. He was fantastic in helping me secure a loan for a horse trailer I was buying from out of state. His proficiency in assisting me, as well as his enjoyable personality, led me to seek him out at his primary branch when I was looking for a car loan and deciding whether to finance through OCCU or through the dealership because the car was out of town. He provided me with useful information and when that car purchase didn't end up being an ideal match with my lifestyle, I was back in communication with Desmund to finance another car loan. He rapidly worked on a private party purchase that fell through and transitioned seamlessly to financing my new car purchase instead. He shared my excitement in purchasing my first brand new car and I enjoyed getting to take my puppy for him to meet after we'd talked about our dogs. I frequently recommend OCCU to coworkers who are new to the area. Having gotten to know Desmund and receiving consistently great service, I am confident in referring people to him directly for their credit union needs.