Ace Buyers of Springfield 14th St, Springfield

Worst place ever, staff are rude, music equipment is full price, even though most of the guitars they have are in bad condition or just sound downright awful, everything else is priced up too much as well for the condition everything is in

The guys here are always very nice and friendly whenever I come in. I’ve never had a negative or bad experience here! Thank you all so much for all you do!

Their customer service is exemplary. They have a lots of interesting items for sale-from camera equipment to tool's.

Very professional. Answered questions quickly and with experience. Visit was pleasant. I would recommend business with Ace Buyers to anyone.

Awesome place and the employees care about their customers and they are not judgemental and they are very kind people that work there...

What a joke, I haven't been to a pawn store in 2 years and I walk in, this kid tells me to "wait over there" as I hold my stuff to sell. No hi, hello any kind of pleasantry. A minute later an older gentlemen says he will get someone from the back... As he heads to the back the kid proceeds to take out his phone and play on it in the middle of the store... 5-8 minutes later after nothing, and the kid still playing on his phone, I see the older gentlemen in the back behind a counter motioning to me someone is coming. I start to look around and actually find a pair of Beats by Dre that I was very interested in, another 5-8 minutes goes by and the kid still playing on his phone has not said one word to me as I look around 5 feet from him. I go back to the desk and finally a lady walks up says one minute and grabs the phone... After the call she said she wasnt interested in my stuff, so I left. Worst customer service ever, I need to put in for a job because if I checked my phone at my work, in front of a guest or not and I am gonna hear about it. There is apparently only one person that works, and they can't train the others to do anything but stand around playing on there phones!? I don't care that they didn't want to buy my stuff, but that was a quick one to five minute convo that turned into me spending 25 minutes waching the worlds laziest employees playing on there phones. Plus they lost a sale, had the lady even apologised for the wait I would have bought the headphones, this was the second and last time I ever go there.

I only go there to sell junk I don't want and I have my pretty wife to go handle business based on my instructions. And they usually give me what I expect and sometimes more. I think they have a great deal of druggie coming in there and sometimes they tend to handle some customers like that.

Good buying experience. I used them for a FFL transfer of a gun I purchased online. Everything went smoothly.

Awsome experience in store and offers fair prices on products.

Customer service has been top notch every time. The employee's knowledge of weapon related questions is outstanding. Thanks Ace Buyers of Springfield!!!!