NuMark Credit Union W 31st St, Chicago

Dealing with Sonia and Ashley to get a loan for my new car was the best experience I will ever have dealing with a bank/ Credit Union! These people were the kindest, funniest, most thoughtful and caring helpers and make this company shine hard! They fought for the lowest Interest rates even when I was complacent already and made the process enjoyable even over the phone. If only the car dealers who made a check off of me could learn a thing or two from Sonia and Ashley about customer service.. I work in sales so I know when people have stinky attitudes and this is how I would want every enterprise to handle business in a perfect world. Thank you so much Ashley and Sonia!! After being recommended by two of my friends I have recommended every client/friend/ and family to go to this specific location and work with them. I didn’t get their names but very kind and funny people up front of office as well!

I love that they finally put a branch in the city. But I really wish they would put an atm in the lobby that is accessible all hours. That would be very helpful!

Such a lovely banking experience as a new customer. Paula, the manager, was very knowledgeable and was able to help us with our accounting needs. My daughter (7 months) loved it too!

Very nice tellers. They always have a kind word and a funny story ! And they get the job done fast and good

Credit unions that service businesses are rare. NorthStar happens to be one of them. I went in on a Saturday about 4 weeks ago to open a Business Checking and Savings and have yet to hear back from someone. Branch manager, Paula and staff seem to be very pleasant people. But the follow up has been extremely poor. I've called and emailed several times to at least 3 different people. I had high hopes. Such a huge let down.

I bank with an out-of-state credit union. I went in on a Saturday just before closing. Both of the staff members I dealt with were very pleasant and helpful.

Terrible company, can not get a hold of them via phone call, voicemail, or email. I’m assuming this is some variety of predatory lender or scam.

Paula & Lauren & the rest of the staff are so professional and pleasant.

The women that work here are a delight to deal with.