Northpoint Mortgage, Inc. Constitution Dr, Bedford

Karen and Joanne were absolutely wonderful during our refinance process. Everything was explained thoroughly, done timely, and it felt almost too easy! Highly highly recommend Northpoint!

I made my first home purchase with the help of Northpoint Mortgage, and I also re-financed that same home with Northpoint's help. Karen Lagasse consistently goes above and beyond in her service. She is always prompt in returning phone calls, she takes all the time you need to explain things, and she is thorough in covering all the aspects of the lending process so that things get done properly. I found a lot of people are out there making claims about all the things that they can do for you when it comes to getting a loan, but many of them just want to sell you a loan. They don't necessarily care about whether that loan really puts you in a position to succeed financially and protect your purchase. Karen and the folks at Northpoint aren't like that. They do their best to get you a loan that's right for you. The buying process can be overwhelming and stressful. You just want to feel safe. You can trust these folks. Use Northpoint Mortgage.

I cannot recommend Northpoint strongly enough. Karen Lagasse was our loan officer and she was a joy to work with. Karen responded to all of our questions promptly and completely. She was fantastic! She even helped with a question after our closing. The folks at Northpoint, and Karen specifically, were truly wonderful. Highly recommended!

Raf and his team have the best customer service in a world where customer service is really declining. Qualifying for and buying a home can be one of life's most stressful decisions, but it wasn't with Raf. He kept in touch near daily to let us know where our loan was in the approval process. He always reached out to us--not the other way around. Raf and the entire Northpoint team truly went above and beyond. I say this as a loan professional with over 20 years experience. I would recommend Team Diaz-Alvarez to anyone, especially those who have had less than stellar past customer service experiences. These guys will change your mind and let you know that excellence is still alive.

Rafael & Lisa (Team Diaz) are the best to work with. They will make your big decision move right along smoothly. We highly recommend working with them!

Robert Anderson is the MAN!!! He beat the rates and costs I had seen from other lenders easily. The process is like any other process BUT Northpoint has a great communication platform and cute videos that they send you throughout the process to update you on your status as you move along. Give them a call - ask for Robert and tell him Andy sent you!

Best experience working with a Mortgage Company in purchasing a home EVER! Rafael and Lisa Diaz-Alvarez and Joanne Kinnear are Oustanding! They made the whole process go smoothly. They were fast in responding the questions, often on weekend and late nights. A1 TOP SERVICE!!!

I had given up hope getting a mortgage. My entire situation was outside the box. I don't think other lenders wanted to take on the challenge. When Karen called and told me I was pre-approved I almost didn't believe her. Karen went above and beyond to make my situation work for a mortgage. She communicated with me every step of the way. I am now a home owner!!!! I have no doubt had Karen not worked as hard as she did I would not be able to say that. She is truly amazing!!

I can’t recommend Joselyn highly enough; she is absolutely super to work with. She’s patient, knowledgeable, and very kind. She works so hard and has come through for us TWICE now, on the financing for our home. Look no further — Joselyn at Northpoint is the way to go.

We have used Northpoint Mortgage repeatedly because Joselyn Bryant is extremely attentive, responsive and professional. Everything has always worked smoothly when we have used Northpoint. Conversely, with every other transaction that we've made with a different company there was always a detail that had been overlooked. This is NOT the case with Joselyn and her Northpoint team. I could not give them a higher recommendation.