NORTH STATE ACCEPTANCE Midlothian Tpke, Richmond

Northstate acceptance started out as a great company I have had them for about two years. I recently ran into a problem where they charged me for a service they did provide. When asked about the charge I was given every excuse and lie they could think of to justify it, non making any sense. I have lost all trust and respect for this company and would never use them again. I do want to say the staff at the Richmond branch were awesome and did attempt to help as best as they could but corporate sucks.

I received a letter in the mail stating that I don’t have full coverage on my car in which I just called State Farm and they verified that I did. I’m also making payments on time and a representative informed me I can’t make no more than 3 payments ahead. Why? Wouldn’t you want the money for a loan ASAP? I definitely like to pay loans off fast.

They are the worst they never pick up the phone and when they do the lady is rude. I am never working with them again.

I've been in contract with north state for over a year for a vehicle loan. As of today I have nothing but good experiences with this company. Thank you

Really good company. Very understanding. They will work with you, just communicate.

Horrible company. They do not care to work with people and are rude!! I regret ever using them!!!

So far they are good they work with you