North American Savings Bank Nw Barry Rd, Kansas City

I've never had any problems with NASB. All of the workers have been very nice and helpful everytime I come in. They have also always been helpful with any fraud attempts on my account and making sure my money stays safe and secure.

I had an account with NASB since 2003. During Covid 19 shut down. I lost my job and somehow my account was overdrawn by only about $20 dollars. They closed my account without any notice. All the Covid stimulus money was kicked back to the IRS and my Tax return situation has turned into a nightmare.

I have banked with NASB for 23 years and never had anything but good things to say until today. The N Oak and Barry location was completely closed with zero explanation. I tried to call the main bank in Grandview and was on hold for 20 minutes, past the time their lobby closed. There is no excuse for a bank to be closed during their posted business hours. This put me in a rather sticky situation and the more I think about it, the more likely I am to move my accounts to another bank!

I've banked with them for over 10 years and they've always been more than helpful. They're diligent to protect you from crazy fees instead of happy to charge you for as many fees as possible. Love this bank!

Horrible customer service no access to account info outside of what they deem as business hours.