Honda Of Tiffany Springs Nw Prairie View Rd, Kansas City

Just stopped into see the new civic hatchback in person as I plan on getting one in next six months. Showed up excited and left annoyed. Dealer didn't listen to half of what I said and seemed annoyed by all my questions. Motioned to sticker, "just look here." I guess you learn a lot about a dealer when they can't immediately make any money off of you. This is how you lose business!

We had a great day here buying our family minivan. The sales team was 100%. Friendly, and genuine. Tony took care of us, and everyone was on point. I will try to buy from them again.

The five stars should go to my sales rep-Michelle Hays. Michelle was helpful, knowledgeable, eager to answer my questions and explain some of the new tech on the 2015 CRV I was looking at. I hadn't purchased a car for more than 11 years and this experience very good. (I hate shopping for cars!) Michelle, Rod and Anthony were pleasant to work with and very helpful. 2015 CRV we bought met all my needs at a decent price. I'd highly recommend asking for Michelle to help you when you go in.

Maintenance seems fine, but the customer service is slooooooooow On average i wait 10 minutes for a service man to talk to me every time i pull up. I made an appointment and they won't honor the timliness of it because they over scheduled. Im not waiting over an hour and a half for an oil change with a 15 month old. Also unlike lee summit and independence, they used a centralized scheduling system. So when you schedule your appointment there is a disconnect. The central service said tiffany springs had my car part, but i arrive for my appointment and its not there. Finally, some lady was in tears because ahe waited 2 hours with her kids for an oil change...and no one worked on her car and they missed her in their system....so she might be there another hour and a half...3.5 hours for n oil change? Yikes

On 02-24-2020 at approximately 8:00 a.m., i took my Element in to Tiffiany Springs Honda, because there was a rattling sound coming from the Dash Board/Vents. It sounded like loose items inside the vents or dash. After approximately 2 hours, the service representative contacted me and told me that there was no nose coming of the vents or dash. I left the lot and the noise was there. I wasted approximately 2 hour and the noise is still there.

So, like any car buying experience, they'll try to run financing through themselves even if you come in the door with financing in hand. It's how they make their profit, so I guess I can't fault them too much - it's still annoying though. They didn't push hard on the upsales. Service scheduling online is easy and they provide free snacks and TV in the customer lounge that is pretty comfortable and spacious.

Had a great experience buying a new Honda civic.

I was looking for a new vehicle and the people at Tiffany Springs Honda were very good. They communicated well, and I appreciated the attention that I received. I worked with Gary and I was grateful for his helpful attitude.

Went it to look at truck and was offered less than bottom of trade value for my vehicle they wanted 4000 over book value for there vehicle. Then acted like it was insulting when I said this to them. I would not buy from them they acted like I was a waste of time. So another dealer received my business

My experience at Honda of Tiffany Springs was quick, pleasant, and everything I was looking for in the car-buying process. Wally was very helpful with any questions I had, and I am extremely pleased with my new Honda Fit.