Nissan World of Springfield US, Springfield

I booked an appointment and selected that I need a shuttle service. When I came in they told me that on Saturdays there is no shuttle. There's no information about this on webpage and nobody called me and told that we will be no shuttle before I came. I booked my appointment 3 days before so they had a lot of opportunities to do this but they just don't care. So I spent 4 hours there. 4!!!! They started to apologize only then I asked for a manager. This was my last time here. Horrible service!

I was there for service and Evelyn Galioto help me more then I expected. She went above and beyond the help i needed making sure my car and I was protected which made feel comfortable about leaving my car there overnight with this pandemic going on I greatly appreciate it.

A service department prone to false positive reviews. Whose main approach is charging for services not done. Service advisor, Evelyn G., is dishonest. The Service manager overlooks disrespect of customers and incompetence of mechanics to pad profits.

These dudes are liars. They dont want to sell cars, just rip as much money from you as they can. They still use all the oldest tricks in the book when it comes to sheisty car sales. The guys in the finance office are the worst of all. Also their service reps are pretty rude and another bunch of liars. I like Nissan but I went to Plainfield Nissan for my next car purchase after dealing with these clowns.

I Recently visited this location and I must say our sales rep Tarkan and his sales manager made our buying process a every pleasant experience. I would 100,000% recommend my friends and family to this particular location, they were very honest, not pushy at all, straight to the point and addressed all of our concerns and questions that we had. I’m extremely happy about my purchase and the experience that I received at this location.

Eric was awesome. All around the experience was easy and quick compared to previous dealerships I’ve been to. Would definitely recommend to any one looking to get a new car.

Being a 6X customer, it’s obvious we like all aspects of our experience. Sales, service and parts. Want to call out my great salesperson Marinho (spelling?) for great attentive service.

I brought my 2011 Rogue in for a routine service just moving back into Union County from Pennsylvania . So this was my first time with Nissan World of Springfield ! The Staff is Knowledgeable, Extremely Friendly and Accommodating! Making My Experience Very Satisfying !

I'm driving off in a random new Nissan Rouge, thanks to Amer Mohamed and the support team My first car brand new , considering My positon, He and they preformed A miracle, thank you Amer , and all. A.E. STANBACK

I’m new to Nissian and I bought a used car from another dealership. I brought my car there to get it checked on and to make sure everything was ok with the car. They were so nice and friendly, I would definitely recommend them.