NFP Troy Rd, East Greenbush

Definitely would rethink using this company for a flex insurance plan. Have called multiple times about receipts/purchases. Was told the everything I bought would be reimbursed by one of their employees (no names mentioned)--NOT. Every thing I bought was similar to what's sold in the FSA store. What they want you to do is buy through the FSA store and pay double or triple the price you would pay if bought elsewhere. (Funny thing is they said they wouldn't even use the store because of the prices.) Lost money because they kept stalling in reimbursement. Glad I reduced my Flex plan for this year. But never will buy it again. Haven't heard back about anything and today was the last day! Not happy at all!

Worked for the company the this bought out. Not nice people. Though the agents rocked

Laurie Kuhne and Don Chrysler have enormously helpful and informative. They patiently explained options, pros and cons of the different directions we could take our business and personal insurance in, and truly had our best interests in mind.

Had this insurance for years and during this time in a virus they drop my insurance because I was late with my renewal. No phone call to asked about why my payment was late.

I called them over a week ago to get a quote for insurance, then followed up with a second call, then an email four days ago. I haven’t received a reply. It appears this organization either doesn’t value customer service, or just doesn’t care about it. Based on this fact, I will take my business elsewhere.

Great place to purchase insurance very good staff always looking out for there customers