KeyBank Troy Rd, Rensselaer
281 Troy Rd, Rensselaer, NY 12144, United States
https://www.key.com/locations/ny/rensselaer/BRCH32900437/281-troy-rd
- Saturday9AM–12PM
- SundayClosed
- Monday9AM–4PM
- Tuesday9AM–4PM
- Wednesday9AM–4PM
- Thursday9AM–4PM
- Friday9AM–5PM

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Reviews
T
Every other Keybank allows me (I have a minor account since I am 17) to take money directly out of my paycheck in cash, and deposit the rest. This is the only location where I have ever had a problem where they can't do that. Even a location I had never been to nearly an hour away allowed me to do this without any explanation on my part.
M
Rush there to get to the door by 12:00. Walk up at 11:59 and they say I can’t come in. What awful customer service
Hello Matt, we are sorry to hear about your experience. For security reasons we do not allow clients to stay inside the branch past the closing time. We apologize for any inconvenience. Thank you!^CH
C
I have had nothing but a good experience here at this branch. The process to deposit and withdraw is so simple and does not require me to fill out a form or remember my account number. The staff is always very friendly. My personal banker Stephen Prall was recently very helpful and went above and beyond. I have experienced banking at 7 banks in my life thus far and Key Bank is by far the easiest and most enjoyable to do business with.
P
Nothing bad but they do gotta starts turning their open signs off fir drive through or people will sit there forever. Their open sign is on when their not open on the weekends
Hi Paige - We appreciate your feedback. We'll be sure to pass this along to our branch management team to let them know. If there's anything else we can help out with, please send us an email at [email protected] with more details, and include case #65400 in the subject line. We're here to help. ^SH
M
horrible bank. they didn’t unblock my card. they said i needed to call to do it online so when i did, the online help said i need to go to a branch so now i cant access my money because they didn’t do it at the branch. lazy folks! waste of time.
Hi Marie - That is definitely not how we want you to feel banking with us. We will be sure to pass this along to our branch experience team for review. Please let us know if there is anything else we can help with. Thank you. ^JF
D
The staff here have always been wonderful. Pleasant and helpful every time I've been. Keep up the good work!
Thank you, for the 5 star branch experience feedback Darcy. Use the red key. ^JL
S
key bank is the worst bank to do business with. Most of the staff are miserable and they charge fee's for everything.
s
Stay away from this branch !! They are extremely rude and miserable !! Not helpful at all.
Hello Sharon, that is not what we like you to think of us. Please email details of what happened (no account numbers) to [email protected] and reference case# 63612. Happy to look into this for you. Thank you!^CH
I
Atm says it's open but won't take card.
Personal loan Providers Nearby in Rensselaer
FAQs
1. How to Contact KeyBank?
You can make a phone call at +1 518-283-8384 or enter their website and fill out the request form.3. How to Request a Loan from KeyBank?
To obtain loans from KeyBank, you can fill out the request form on their website or pay a visit to their office. You are likely to drive there when getting car title loans. Browse through our website to obtain detailed information about online title loans.5. What Can I Do If I Can Not Make the Repayment of My Loan?
Loan defaults can even lead to seizure of assets or wages. Contact your lender when you fail to pay back the loan.
2. How Do I Find KeyBank?
Their store is located at 281 Troy Rd, Rensselaer, NY 12144, United States. Use a Maps app to show routes to KeyBank.4. Is KeyBank an Agency or a Lender?
KeyBank is a Bank helping you out of financial emergency. Enter our website to get online personal loans for unexpected expenses.6. Does KeyBank Offer Bad Credit Loans?
Yes. You are likely get loans with KeyBank even with bad credit. It is also available to get installment loans irrespective of your credit scores with our platform. You can also get more information about a personal installment loan through US Bad Credit Loans!