NewCastle Home Loans W Cortland St, Chicago

I've worked with NewCastle for years. Super fast closing and great overall experience. We closed in 15 days and there were no surprises along the way. Would recommend without hesitation.

Jim was great throughout the process and went above and beyond to help help us close within 3 weeks of applying for the loan while providing great terms. Would definitely recommend going with newcastle loans

If you’re looking for a home loan Russell, Jessica, Nicole, Juli and the rest of the team are the way to go. I have never seen so many people pulling in the same direction to make sure your dream of home ownership comes true. They provided 5 star service every step of the way. With all of their hard work, time, diligence and excellent communication I was able to close in 12 days from start to finish. Yes you heard me right.....12 days!!!! The New Castle Team and Partners Rock!!!! Thank you all for making my dream a reality!!! Reneta Lewis

I had the most amazing experience thanks to every single person from Jim, Frank and Bob ! Jim always took his time out of his day to explain the entire process to me multiple times. Because of them My family and I are homeowners this year 😊👌🏼

Working with new castle in getting a loan. Was such a breeze, very professional team always giving you the best offers. Totally recommend. Helped me while others were not able to! Russel McCarrel worked through NEW YEARS so that we closed on time!! Huge asset to the company.

Bill Chu and his team are amazing!!! I Highly recommend NewCastle Home Loans for your refinance! They are reliable, friendly, efficient, and professional! Thank you!

Where do I start? NewCastle started out great, explained everything in detail, they were so optimistic about closing my deal. For the next month and a half, their agent William Chu called me every SINGLE day asking questions, requesting documents, emails, etc which is all part of the process, I understand. But what about questioning my integrity the entire time? Not to mention the complete disregard to professionalism. He called me a child at one point. When they pushed the closing date back for no apparent reason and I asked why, he said I was whining. Whining? After pushing the closing date further and further away, our closing was finally set for Friday. Bill called me on Thursday, one day before the set closing date, saying they will not be closing my deal. Needless to say, I lost the home because of NewCastle Home Loans, William Chu, and his team. Whatever their reason was to not close my loan should have been disclosed days or weeks before. I spent money on a survey, inspection, appraisal, attorney, and most importantly 3 months of precious home buying time. I did a little research and noticed they have minimal reviews, barely any ratings, and are fairly new at this. Should have done my homework before. I ended up using New American Funding for the same property, luckily. They closed me within 3 weeks with the same credentials, a better rate, less closing costs, more buyer's credit, and less of a headache. DO NOT USE THIS COMPANY TO BUY A HOME. THEY WILL PLAY WITH YOU UNTIL THE DAY COMES TO ACTUALLY CLOSE AND THEY WILL BACK OUT AND SCREW YOU OVER. BEWARE!

On a frigid winter day sent a few invitations out to some lenders, I knew, to host a million dollar open house with me. Only NewCastle Lending sent one of their members. Everyone else found an excuse. Very responsive, beat the competition, accurate communication but most of all the time limits I put them under. NewCastle over delivered. Thank You and looking forward to many more deals with you.

I am a Real Estate Agent in the Naperville area and had the pleasure of working with Lee and Jessica. Lee and Jessica came to the rescue & helped my buyer's get to the closing table in 2 weeks. Communication is so important and this team did a great job of keeping me in the loop and calling with updates. I look forward to working with Lee and Jessica again soon!!

William Chu is amazing at what he does! He is excellent at explaining everything and is always available for support. He is very knowledgable and guided us through this entire process. In general his team moves fast and was very helpful. My wife and I have recommended him to many other people.