New Rochelle Hyundai E Main St, New Rochelle

Roberto Castillo was so gracious and helpful with choosing a car. He helped me figure out the best choice for my budget and still got me a beautiful car fully loaded! He was patient and answered all questions with no pressure. I will be coming back to him for my next lease no questions. Ask for him as soon as you get in, he is a seasoned professional who knows their stuff.

Customer service skills are terrible. My car was done for about an hour before it was actually returned to me because he (the service consultant) was too busy as he stated to find out if it was done . 4 hours for an oil change with no additional work. This is some service huh

Let the Buyer Beware! DO NOT lease thru this dealership! Hyundai Motor Finance will fabricate and add fraudulent charges when your lease ends! The managers at this dealership couldn't be bothered to intervene on your behalf (Marc LaMassa and Laurence Hedge). Never again. I'll go elsewhere!

We just leased an Elantra and we love it! After walking out out of several other dealerships because of unprofessional behavior and gimmicks; good cop-bad cop, high pressure etc. We found Javier Rodriguez at Hundai New Rochelle. He was professional, friendly and knowledgeable. He treated us with respect and no gimmicks! Leasing a car with Javier was a pleasure and I highly recommend anyone looking for a new car to see Javier Rodriguez at Hyundai New Rochelle.

Ordered 2 day delivery for A guide bolt and a Caliber mount bolt from them got a confirmation email saying it would be an additional 2 days so 4 days total. 6 days later with no additional emails or calls I give there parts department a call and they still dont even have my part in. He said I could spend $3 for emergency delivery but I would have to pay for it on top of the $30 to FedEx I asked if he could just do it for me but he said No very professional so here the the review on my experience. Try hard to keep you customers informed, mistakes will be made and the $3 on your part really could have gone a long way to have a satisfied customer.

Please know all the details about the car you want to look at before going there. Also ask for full financing fees they will charge before getting to the finance agreement. They will tack on fees at the end.

I went into the New Rochelle Hyundai dealership not really knowing too much about their Sonata... Mark Obergfell greeted me and was very helpful. He made the decision to purchase the Sonata very easy! He was helpful, knew all the answers to my questions and he also made me laugh! The whole experience was a success! : ) highly recommend Mark and their dealership!

I really appreciate what they did for me at New Rochelle Hyundai. Valued customer service is their number one priority there.They are 100% honest. Not just some sales person who are forcing a car on you. They are very detailed and specific. Great choice,

John in the service department is fantastic! Everybody who works here has been nothing but nice and they will not try to be sneaky and rip you off like most dealerships! Thanks new Rochelle Hyundai for making the car dealership experience a fun one again!

The service was good as usual and it was the annual NYS inspection and replacing my interior light bulb. The only thing was it was too long the wait that should have been at least an hour or hour and half. But in overall good service.