New American Funding - Sugar Land, TX Hwy, Sugar Land

Credit Krama lead me to this company. Stayed on the phone with Jonathan for hours on a Friday. He was very polite & enjoyed talking to him about the process. Now I think it was all an act. Sent him paperwork(personal information)on Saturday. Called him to confirm if he'd received it. Crickets! Emailed & called him every week. Crickets! Called corporate talk to a caring & understanding receptionist. She said I'll forward your message & I would be upset too. More crickets! DON'T APPLY FOR MORTGAGE LOAN FROM THIS COMPANY! RUN FAST AS YOU CAN!

We bought our house in 2018 and have no complaints. Robert Carson is the Man to go to. Very Honest, straight forward and to the point and is highly recommended!!!!

I have been trying to reach out to the financial guy his name Christian 4 months for my security deposit refund that should been sent 4 months ago and got really frustrated I haven’t received call back yet and every time I call the transfer me to him and he is in meeting every day and they tell me he will call you and he never 👎 And I don’t appreciate this service I lost my security deposit from thier under rewriter slow process I have changed my closing date 4 times due to incomplete process from thier end They have told me we will send you your appraisal and your security deposit and I just recently received my appraisal after four months of battling with them and they could sent both checks in the same mail We trying to buy a house for our family not get rob . I wish I had a better experience with them and not write this review!!!!!

Thank you Stephanie for getting us in our new home! She worked to get everything done in a short amount of time, and she really is on your side. Thankful to have her guidance, as we were first-time homebuyers. Very responsive and knowledgeable. Thanks, Stephanie!

I cannot emphasize how helpful and professional Dwayne is. He really made possible for us to be able to buy our first house. I am forever grateful for him and his team! Great people and great service! He literally made it happen!!!! THE BEST! Thanks for everything Dwayne!!

Dwayne Graham went above and beyond expectations for this deal! We had a client that was somewhat demanding not to mention other parties that didn't seem to understand their roles however the professionalism shown by Mr. Graham was kept the deal going and we closed in record time. Thank you again Dwayne for a job well done!

Stephanie was absolutely wonderful to work with. She was able to answer all of the questions that we had as first-time homebuyers. We are grateful that Stephanie helped us along the way as she was able to come up with quick solutions to all of the bumps on the road we encountered.. believe me, there were quite a few!

Being a first time home buyer Cassandra Huck was extremely knowledgeable and very forth coming in knowledge and experience. I truly value her professionalism she explained and went through every detail of the home buying process in which made me feel 100% comfortable with New American Funding. To value her clients the way she treated us was truly genuine and heartwarming. I will definitely refer my friends and family and anyone looking to purchase a home to her and your company.

Other lenders left me with little to no hope. After sending my documents to Dwayne Graham at New American funding, I grew confident that I would be able to get a home loan. He worked EXTREMELY hard to make sure my loan closed. His professionalism and experience with different loan products made it possible for me to become a homeowner. I’m writing this review from the comforts of my new home feeling extremely grateful and blessed to have found an advisor like Dwayne!!

Thorough, experienced, professional. Thank you for your five star service Dwayne, Jocelynee, and Linda. They did a great job ensuring I was taking all the necessary steps to get to the finish line!