Neighborhood Credit Union Montfort Dr, Dallas
13651 Montfort Dr, Dallas, TX 75240, United States
https://www.myncu.com/individual-branches/dallas-north-dallas
- SaturdayClosed
- SundayClosed
- Monday9AM–5PM
- Tuesday9AM–5PM
- Wednesday9AM–5PM
- Thursday9AM–5PM
- Friday9AM–5PM
- All
- Loan Type
- Payday Loans
- Installment Loans
- Title Loans
- Personal Loans
- Brand
- Ace Cash Express
- Advance America
- Cash Store
- Check City
- Check Into Cash
- Mariner Finance
- Money Mart
- PAYOMATIC
- Red River Credit
- The Check Cashing Store
- TitleMax
Services
- Debt Management Counseling
- Child Support
- Credit Card Debt Consolidation
- Credit Counseling Sessions
- Credit History
- Debt Negotiations
- Debt Reduction Programs
- Debt Settlement
- Secured Loans
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Reviews
T
I called the contact center in Dallas TX and asked to speak to a supervisor and was denied of that multiple times. Natalie informed me that there was not a supervisor available everytime I called. Also she refused to allow me to talk to someone else other than her. The customer service is unacceptable and is not what you would expect from a bank.
Hi Tee, we are disappointed to hear that your experience with us has been less than exceptional, as that is what we strive for with our member interactions. Our contact center manager would like to reach out and speak with you to remedy the situation. Can you please reach out to us at [email protected] with your contact information? We very much appreciate your membership, so thank you for taking the time to provide us with this opportunity to make things right. We hope to talk with you soon!
R
I was referred to Neighborhood Credit Union by a friend. The service i have received since joining Neighborhood Credit Union up to this present moment has been absolutely the best. Ms.Cohen (Loan officer) has been a great help to me in making sure i get the loan i needed.
Raymond, thank you for your feedback. We'll be sure to let Ms. Cohen know that you appreciated her assistance. Thank you for your membership!
J
I opened an account today at this location. I liked the friendly atmosphere and knowledgable staff. I didn't wait long to be helped. The account manager explained all the terms and conditions very well. I highly recommend this branch to anyone that is fed up with the big banks.
Thank you very much for your kind words! We are happy to hear that our North Dallas team was able to take care of you. Thank you for your membership and have a great day!
M
I love neighborhood credit union just not Montfort location. Here in line at 12 & 3 cars still here & they did not serve me. Girl just came on at 12:11 to tell me they were closed & doors close at 12. So furious, Coppell location is my favorite!! They have great customer service & serve everyone in line!! Montfort, no Bueno!
Misty, we apologize for your experience on Saturday, but we appreciate your feedback so we can continue to improve our member service. We're glad to hear that you enjoy visiting our Coppell location! Thank you for your continued membership.
C
I am not impressed. The customer service or what they offer is not impressive. They seem incompetent half of the time. They don't communicate very well. Don't answer the phone or return calls either. Camille is rude. Tracy never answers her phone. TIna and Lauren are ok. Also, their warranty services don't cover a lot although they will tell you upfront it does. Customer service is not open on the weekend only the branch and the website is confusing to review your accounts.
We apologize for your unsatisfactory experience. We do appreciate your feedback so we can continue to improve our member service. If there’s anything else we can do to assist you, please let us know. Thank you.
M
I've been a member since the 80's. Excellent customer service. Conveniently located. My only criticism is that there should be more ATM's strategically placed (stores, malls,...). But I find them to be very pleasant and easy to work with. Very personable.
K
Why only one person running drive thru during busy hours? Husband had a deposit ready to go and end up waiting 15mins or more if he didn't ask what was going on. Found out the poor girl was by herself running both drive thru and the front. Wait time in drive thru should'nt take that long. That is why people choose to go instead of waiting in long lines.
D
Mrs. Smith , Just wanted to thank you for you help in helping me resolve my issues on yesterday. I appreciate your professionalism, persona, and devotion in ensuring that the needs of customers like myself are meet . Neighborhood CU is a better place because of people like you. Sincerely, David Brown NCU member
Hi David. Thank you very much for your kind words! We will be sure to pass this along to Mrs. Smith and her manager. We are happy to hear that she was able to take care of you. We think she's pretty great too! Thank you for your membership. Have a great day!
S
Although I like my bank, it’s not a great sister bank..
Hi there, we are disappointed to hear that your experience with us has been less than exceptional, as that is what we strive for with our member interactions. We would like the opportunity to remedy this situation. Can you please reach out to us at [email protected] with more details? We very much appreciate your membership, so thank you for taking the time to provide us with this opportunity to make things right. We hope to talk with you soon!
T
If I could give this place negative stars I would. Very disappointed with this bank. Just money hungry people. Made my account go negative and now have to pay a $33 comp. I'll never use this bank ever again. Woman on the phone was not useful at all. I signed up for a card that would not go over what I have on my card. Glad I changed banks with these money hungry people
We apologize for your unsatisfactory experience. We do appreciate your feedback so we can continue to improve our member service. If there’s anything we can do to assist you, please let us know. Thank you.
Personal loan Providers Nearby in Dallas
- Personal Loans
- Payday Loans
FAQs
1. How to Connect with Neighborhood Credit Union?
You can get in touch with them at +1 214-748-9393 or visit their website and submit your application form.3. What Types of Products Can I Find in Neighborhood Credit Union?
You can expect to get the following services from Neighborhood Credit Union. '- Debt management counseling
- Child Support
- Credit Card Debt Consolidation
- Credit Counseling Sessions
- Credit History
5. Is Neighborhood Credit Union an Agency or a Lender?
Neighborhood Credit Union is a Credit union helping you deal with money worries. You can also obtain personal installment loans for financial emergency on this page.
2. What Is The Location of Neighborhood Credit Union?
You can find this company at 13651 Montfort Dr, Dallas, TX 75240, United States. Use a Maps app to show routes to Neighborhood Credit Union.4. How to Apply for a Loan from Neighborhood Credit Union?
To obtain loans from Neighborhood Credit Union, you can submit your application form on their website or go and visit the store. You may need to drive your car there when getting car title loans. Click here to learn more information about title loans for bad credit.6. What to Do When I Could Not Repay My Loan?
Missing payments on a loan can even lead to seizure of assets or wages. Connect with your lender if you can not make a loan repayment.7. Does Neighborhood Credit Union Offer Loans for People Who Have Bad Credit Ratings?
Yes. You are likely get loans with Neighborhood Credit Union even if you do not have good credit scores. It is also available to get installment loans for bad credit irrespective of your credit ratings on this page.