Nebo Credit Union E 1000 N, Spanish Fork

ive been with nebo credit union since about december and it has been a great experience with them! my mom and i went in today to cash in check that she can not do with her banks and the experience was so quick and smooth. i would like to point out the employee who helped was carson and he had some great customer service. thank you guys for being a great community.

Paid off and closed my credit card more than 2 months ago and they have yet to report it to my credit that it's paid and closed, but if I would have been 30 days late on a payment they would have reported that the very same day. They aren't here for their members they're here to make money and nothing else. You can tell that by how little they pay their employees cause they can't keep any decent ones around for very long. Update* per the request of the "response from owner" I called the number to try to talk to Tyler Nelson and I was told by chase that "for these types of phone calls" Chase usually just sends him an email and tyler gets back to us...so I can't actually talk to Tyler Nelson...not surprising. This is the member service you get with Nebo.

I went there to get a savings account. The guy at the counter asked me all my personal information and security question answers out loud, none too discretely I might add.30 minutes later he and a female associate go in the back and look at some thing on a computer screen for 20 minutes then he came back and told me I want qualified to get a savings account because I had trouble with a checking account once. I had been their customer once before and had left of my own volition after trying to get a small loan ($100) after I had been a loyal customer for years working full time, and they refused. They may have done me a favor for reminding me about the kind of customer care they give, but I wish it didn't come at the cost of someone using my identity a couple days later to try to get free car insurance at my expense, and a month afterward try to get a high interest payday loan online which they luckily were turned down for. There is no doubt in my mind that it stemmed from this experience since I am pretty careful about that sort of thing. In their early days they were a wonderful financial institution, but that had been over for years I would definitely not recommend them. It would be asking for the worst kind of trouble.

I have banked with Nebo Credit Union for over 15 years and I have appreciated the people who work there and go out of there way to create a positive experience. Tyler and Jonni specifically are always very knowledgeable, helpful, and extend resources to help me with my banking needs.

AWFUL customer service. My husband and I are retired and we had heard about Nebo credit union through a neighbor, we wanted to give them a chance and get our loan through this bank and they were just awful, unprofessional and rude. I am not sure where they get their employees, but they are very ignorant, always say they are in meetings, do not return phone calls, went to the corporate office, had to wait about 2 hours because they simply did not want to attend to us. I do not recommend. The employees seem to be uneducated and unknowledgable. Please do your research prior to thinking about opening an account or getting a loan. We are retired veterans, we do not expect special treatment but we do in fact expect mutual respect. I will make sure to let everyone know what horrendous experience we went through.

I have a car loan with them and so far it has not been a good 5 years for me with them, misleading information was given to me by a previous banker that let my account to be late for a few months, spoke with Tyler (claiming to be the Vice President) refused to give his last name, and information from a higher up to resolve the issue. Not professional

Mike Gonzales has been extremely rude and disrespectful. My gap insurance didn't cover my wreck, and he made arangments with me on my payment but is threatening to send me to an agency if I don't call him in ten days. I would not ever recommend doing business with them. They're auto rates are also extremely high.

Love Nebo Credit Union! They have the best rates for Auto loans. Shannon is awesome to work with. I encourage you to do your banking at Nebo Credit Union.

I’ve been with Nebo for 24 years I’ve received many auto loans from them and it’s been great.

I been working with Nebo cu for a few years, auto loans, credit cards, checking accounts and i never had bad experiences with them. I would recommend this institution to everybody.