Navy Federal Credit Union Gainsborough Sq, Chesapeake

This place is amazing!! Best customer service I’ve ever received!! My fiancé and I went in there the morning of our elopement so I could add him to my account before I deployed, and while we were being helped, one of the staff members went out and bought me a bouquet of flowers to congratulate us on our wedding! I so wish I remembered her name, but honestly everyone we encountered here was fantastic! This also took place in the midst of the pandemic with all the social distancing requirements, and this establishment functioned so well to meet all of the requirements and made us feel safe the entire time. Great experience all around!!

November 1991, that’s when I walked into the base NFCU branch and became a member. Joining NFCU has been second best decision in life. For the past 30 years NFCU has been my financial institution and they have never let me down. From car loans, emergency funding, unexpected funeral expenses, and even enrolling me into the Senior Enlisted Program. NFCU has always been there and stood the watch alongside me. No matter where you go it is the same red carpet treatment even before you fully walk inside. They have proven that, “Members are the mission” is not just commercial slogan. I was able to stand watch for 30 years knowing that NFCU had my back! Don’t let another place fool you into thinking they can beat NFCU APRs. Not on their watch. Thanks NFCU!

Have never had a problem at this location. Anytime I come, my eait is never long. Great people work there. Especially Ms. Holloman I believe her name is. She was very nice and helpful. Thank you for your delightful service.

Going inside the bank they alway greet you with open arms. And always make sure you are satisfied and understand everything well. I’m truly glad to be a member. ❤️

Always a positive experience, try this branches and like me you'll be hooked. For me it's this branches or on line. Been going there since it opened and never had a negative experience. 5 plus stars.

You usually do not have to wait long and they take care of all your needs.

... I'm a Healthcare worker relocating from Maryland to Virginia and had the worst NFCU experience today at this branch!

Wonderful, friendly people very helpful, great experience, I really like it there..it's the best!!

This company is outstanding! If you are looking for a stable investment this is the business. I bet on lifelong businesses and this is one of them!!!!!

Best customer service I've ever received anywhere and with a smile😁