Natural Alternatives Turkey Creek Knoxville

I have been a client of Tracy’s for 10 + years, she always does a phenomenal job! I always feel safe trying new colors and styles as she always takes the time to listen to my ideas, explains why style would work or if it wouldn’t suggests alternatives and ensures I am happy every time.

Karissa was great. I ask for her not to do a deep tissue massage and she didn't but also provide enough relief from soreness in my shoulders and my back. Sometimes when I have said no deep tissue massage it will end up being too gentle and not work out knots and soreness. But she did great.

I have never left a review before but I am so disappointed with everything about my appointment today, that I thought I would recount my experience then you can make your own decision about using this location. Staff was not friendly or welcoming. They seemed burned out and like they did not enjoy their jobs. Not a happy or positive energy overall. Manicure-color doesn't consistently go to my cuticles; cuticles were not trimmed so where the color does make it to the cuticle, it looks like paint over sand particles (this was a half hour express appt so maybe they don't trim cuticles...having said that, typically when I get a manicure, I get a full manicure in under 30 mins including cuticle trimming so it can be done.) You can see where the first coat ends and where the second coat ends. My nails look like a child did them. Wish I could post a picture so you could see. The girl who did them was sweet and just needs more training. Haircolor-the stylist did not try to match my color. She looked at the previous stylist's note where she had noted that it had been too warm. She asked if I wanted it to be less warm and I said yes but it appears that she just followed the formula that was too warm rather than trying to match my current color. Now I have two different colors. One for the roots and one for the rest of my hair. Once again, wish I could post a picture so you could see. While putting the color on my hair, my eyes were burning so bad, I was having to use a towel to wipe the tears. I have been coloring my hair for 30+ years and have never had this happen. She handed me a towel but otherwise, made no other effort to stop the burning. I thought Aveda products were suppose to be gentle. Haircut-Stylist asked if I wanted a trim and I said yes I wanted my current cut shaped up so she trimmed around the edges. I asked if she were going to cut the layers and she said she would check them after she dried my hair. She did look at them but did not cut them and by this point, I just wanted to leave so I didn't push it. I was trying not to cry especially after the horrible blowout! I had to put a hat on to run errands and don't know what I am going to do about going to work with the two tone hair. I paid for all the services and tipped well because I know they depend on the tips for their livelihood but this is the worst salon experience I have ever had:-(

I found DEXTER! I was devastated when my appointment was canceled because Dexter was no longer at Natural Alternatives and told he "isn't doing hair right now". Turns out he is still doing hair, still in Knoxville, and still using Aveda products. If you love him as much as I do, go to Ruth + Newby at The Gallery Plaza. It's a beautiful salon and no Turkey Creek traffic. BONUS!

My little slice of heaven go-to! From the front door to the treatment areas, smiling faces, talented artists and peaceful ambiance are a constant.

Great place for men's cut. Ask for Megan. She remembers your style, and does an awesome job. So many places do mostly clippers because they are lazy, but not here.

Molly is my cosmetologist but everyone is gifted in their work. Great products, clean beautiful setting, always answers my questions and everyone is so friendly and helpful.

Great stylist Nicole gave me a wonderful color

Glad to have found Dexter! I have seen him twice now for color and cut and he always listens and discusses my needs. He talk much - which for me is a huge positive! It is nice to just sit and do nothing for a couple of hours!!!

Nice and overall clean place, however it is still needs some improvements. I always do my haircut here, at the same specialist but all the time I get different results. Comparing to similar places in Knoxville area it is a nice place, but I can't give it a five star, as service can be improved.