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Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays) Parkside Dr, Knoxville

4.5
(10)Loan Agency
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11490 Parkside Dr, Knoxville, TN 37934, United States

+1 865-544-5400

https://www.tvacreditunion.com/

  • Saturday9AM–1PM
  • SundayClosed
  • Monday10AM–8PM
  • Tuesday10AM–8PM
  • Wednesday10AM–8PM
  • Thursday10AM–8PM
  • Friday10AM–8PM
CLOSED
    Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays) 01
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    Reviews

    4.5/5.010 Reviews

    S

    Sam O
    3

    While I love banking with TVA, my recent experience at the Turkey Creek location was unacceptable. I am a very patient person but when this happened I left feeling disappointed and angry. After waiting 15 minuets to talk to a representative, I was told to wait in the waiting room for my new card to print. After 30 minutes go by, I hear from a different staff member that their card machine was down and it was better to come back another day. The original staff member that I was taken care by said nothing to me, which was the worst part. No one came and told me that the card machine was down and if it wasn't for me dropping in on a different conversation I would've never known. I don't mind waiting but wasting my time due to that was incredibly frustrating.

    Response from the owner

    Hi Sam. Thank you for sharing. We apologize for your experience and would like to hear more. Please send us a good contact number to [email protected]. Thanks.

    C

    Carol Madgett
    5

    This is the only bank I'll do business with. Everyone I have ever had any interactions with are very helpful and very knowledgeable. I refer all my friends to TVA Credit Union.

    Response from the owner

    Hi Carol, we are thrilled to get your 5-star review and wonderful feedback! Thank you so much for being a Member of TVA Credit Union!

    A

    A P
    5

    I have never been to a better place to do my banking. This evening was one of the best experiences I’ve ever had. Chaz was very helpful and quick to have A new card made for me after Fraudulent activity happened on my Account. He made sure to get the dispute in and communicated how long it would take to get my money back. I would choose them over any other credit union. Their hours work out wonderful with my work schedule, and my dog enjoys getting a treat at the drive-through!

    Response from the owner

    Hi Altezza! Thank you so much for your kind words. We are honored to serve you on your financial journey, and we will be sure to communicate your positive feedback to our team. We appreciate you being our loyal Member!😊

    J

    Joseph Byrd
    5

    My mother took me to open a savings account at the original Maryville branch in 1990 and told me that they have the best return rates for savings accounts. 31years later and their still the best rates and all around the best banking institution I've ever had.had the pleasure of dealing with. Thanks all!

    Response from the owner

    Hi Joseph, we love getting feedback like this! Thank you so much for sharing your experience and for being a Member at Knoxville TVA Employees Credit Union!

    R

    Ronnie and Cindy Lewis
    5

    Excellent Customer Service!!! The Nicest Loan Managers have helped us get several loans over the years and showed us how to improve our credit to get the best rates. We appreciate all the help and advice they have given our family over the years. They also have caught Fraud Alerts in time to save our account from being used! We definitely recommend our credit union and hope you do too!

    Response from the owner

    Hi Ronnie & Cindy, we truly appreciate your 5-star review and kind feedback! We are honored to have you as Members with Knoxville TVA Employees Credit Union. Thank you!

    K

    Kanzada Jordan
    4

    This is the perfect branch minus one employee. She’s a woman in her 30’s with dark curly hair, sometimes she’s a teller other days she in the second office space to the right of this bank location. She normally has a bad attitude, I have encountered her three times, in three different visits to this branch. I personally think she should find a different place to work honestly. Bankers are usually very nice, friendly & very helpful people, yet I find this woman very dry & disrespectful, adding a dull touch to this branch where everyone else is always joyful. Next time I will record her mannerism.

    Response from the owner

    Hi Kanzada, thank you for your honest review. We would appreciate the opportunity to discuss your experience further. Would you mind emailing us a good contact number to [email protected]?

    R

    Roger Ridenour
    5

    Alice did an excellent job at helping me. She was very honest and realistic about my goals and concerns. She even noticed I was able to earn interest on a certain savings account that I had not been taking advantage of. Overall, I was in and out in less than an hour with a credit card, updated savings account, and a positive experience at TVA.

    Response from the owner

    Hey Roger. Thanks for leaving a review. We are happy to hear you have had such a positive experience and we will be sure to pass your review along to Alice's manager. Thanks for trusting us as your financial institution.

    D

    Debbie Toney
    5

    I usually bank here at the Farragut branch and it's always great service with a smile! However, today I went in and got exceptional service from Matt. I had several transactions and several questions. I was in and out in 15 minutes and I had planned on being there my entire lunch hour. Matt was efficient, friendly and helpful!

    Response from the owner

    Hi Debbie. Thank you so much for the kind words. We will be sure to pass along your review to Matt and his manager. Thank you for being a Member with the Credit Union. We look forward to serving you in the furture.

    A

    Autumn D.
    4

    Super nice, but sometimes you have to wait for ever if you need to do something other than a withdrawal or deposit. Sometimes you can wait up to an hour. I believe it's because they always have new people. The new people don't stay long and so very few people are trained to help you. Sad to waste so much time, but grateful employees are friendly. God is good.

    Response from the owner

    Hi Autumn, thank you for sharing your experience! We appreciate you being a Member with us.

    J

    Jordan L
    5

    The best bank I've ever known. Low / no fees on almost everything (And it's a credit union, so its member-owned). Free checks, 5$ minimum for savings. It's unbeatable.

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    FAQs

    • 1. How to Contact Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays)?

      You can reach them at +1 865-544-5400 or enter their website and submit the request form.
    • 3. How Can I Apply for a Loan from Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays)?

      To obtain loans from Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays), you can submit the request form on their website or head over to the store. You may have to go there with your vehicle when getting auto title loans. Visit our website to obtain detailed information about vehicle title loans.
    • 5. What Will Happen If I Fail to Repay My Loan?

      Loan defaults can have negative effect on your creditworthiness. Contact your lender when you fail to pay back the loan.
    • 2. Where Is Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays)?

      Their store is located at 11490 Parkside Dr, Knoxville, TN 37934, United States. Try out Maps apps to get directions to Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays).
    • 4. Is Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays) an Agency or a Lender?

      Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays) is a Credit union offering different ways to financial stress. Browse this page to get online personal loans for unexpected financial events.
    • 6. Does Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays) Offer Loans for People Who Have Poor Credit Score?

      Yes. You can get loans with Knoxville TVA Employees Credit Union (Drive-Thru only on Saturdays) even with poor credit. It is also available to get personal installment loans irrespective of your credit ratings via our platform. You can also get more information about installment loans here!