Mountain America Credit Union S State St, Salt Lake City

I love banking at Mountain America and this is my favorite location to visit. C.J. recently offered me the best banking experience I have ever had. He took a stressful situation and turned it in to a pleasant and memorable experience. Thanks C.J.!

By FAR THE WORST EXPERIENCE I HAVE EVER HAD! Me and my wife went in to open an account with Darren with his manger PARKER Because my wife had a learners permit and they said it wasn’t a valid driver license and then threw it back at her and then they called there “back office” and then I told him about Utah’s law that you can’t have an ID & a drivers license but they didn’t care about what we had to say it was there rules I used to come to this branch all the time to get what I need done and I will never return to this racist place!!

Listen. If you are trying to get an auto loan, go to CJ. The man is a pleasure to work with. Super friendly and a bit of sarcasm goes a long way when you are putting yourself into a financial crisis. 10/10 recommend you ask for this dude.

Downtown MACU is great. Amazing customer service and CJ Dever put in that extra something to make our experience one for the books. If your looking for a loan or any bank service. This is the place. CJ Dever, Thank You.

I’m so thankful for the help I received from Cj at the mountain America downtown! I walked in unsure of what I needed to do to apply to payoff some credit cards with outrageous rates through other companies! He was kind and did not make me feel bad about myself and the bind I put myself in. Thank you mountain America he is a keeper.

I came yesterday to check my account balance, and the woman told me the wrong balance for my account. Forgiveable, but still inconvenient. The real issue was today, when I called to confirm my account balance, I spoke to a very rude, miserable-sounding woman named Debbie. She made me feel like an idiot, though the situation was completely out of my hands. I've never heard someone so rude at Mountain America before. I am astonished she can speak to ANYONE like that.

Went in once to cash a personal check from my husbands company, the tellers made me feel unwelcome, like if they were better than me! Snobby slow an won't go back again.

Dissatisfied customer. Really disappointed on the loan officer that assisted me at this branch. He was very unhelpful and just told me they couldn’t help with refinance my car and didn’t provide and options for me. I had to go to another branch and they were able to help me 10X better than this branch.

I hate banks but, there isn't anything to not like at Mountain America Credit Union. I absolutely love interacting with Kristen, she has always been there for me.

I’ve been with this credit union for almost 7 years. Everyone in nice on any given day