Monica Jones - CrossCountry Mortgage, Inc. Military E, Benicia

Everyone on steam Jones is spectacular! As an agent, I know I can count on her for advice and help when needed!

As a local broker, myself and my clients have utilized Monica Jones and Cross Country Mortgage numerous times over many years. Monica and her team are excellent at obtaining loans for their clients. They are great communicators, easy to work with, honest, competent and competitively priced. It is critical to have a lender who will timely and accurately perform when you need a loan. I recommend Monica and the team at CrossCountry Mortgage without any reservation.

Monica and her team are awesome! They really do care and always keep their customers in the loop regarding their loan situation. Thank you Monica abs Team Jones for the outstanding service!

Nothing but positive things to say. What a great experience we had. They really paid attention to the little things and were really easy to talk with. They even sent us a wedding gift when my husband and I got married! Totally unexpected but really is nice to work with such a caring team for a really important purchase.

Buying a house during a pandemic was stressful. Monica and her team were so great and helpful! They helped me through all of the paperwork, locked in a great rate, and answered all of my questions. Highly recommend!

Monica Jones and team are really fantastic to work with. Incredibly knowledgeable and make the process of buying/refinancing really easy to follow. Really recommend Monica Jones and the Cross country team.

Monica Jones and the rest of the crew at CC are simply the best. KNOWLEDGABLE, helpful, professional. (Seriously, she’s worth the 5 stars from just her knowledge alone.) But They are the just awesome. I’ll never use anyone else.

Team Jones is an exemplary loan officer team group and would strongly recommend their services! Monica and her team did everything that they promised, and went above and beyond. It was not a very smooth process due to the circumstances, but with the Team Jones I always felt like I was part of it, they always answered all of my questions and every step is extremely clear .One thing I appreciate about them is their transparency and knowledge. I wanted to thank Monica, Rhonda, Lauren, Heidi and Cynthia - You are all absolutely wonderful and I appreciate your hard work . I'm so happy that I found a great team to work with. I would definitely recommend them to anyone who is looking for a mortgage. Thank you so much for such an amazing experience!!

Monica's Team were very professional and I experienced quick turnaround in my refinance process.

I worked with Monica's team to buy my first home and it was better than I could have imagined. They are very patient and explain everything that is going on in easy to understand terms. Monica has a fantastic team with her and I would highly recommend using them for your next home purchase!