Darlene Espinoza - CrossCountry Mortgage, Inc Military E, Benicia

From start to finish, we felt taken care of and attended to by Darlene and her team. Darlene sat down with us over zoom and explained all of the mortgage process and terminology. The seller we bought from was impressed that we already had an underwritten loan ready to go with our offer. Darlene is the real deal -- professional, competent and great service. I highly recommend working with Darlene!

Darlene and her team were amazing. I was not prepared for all the requirements to get a loan these days (those dam underwriters!). Lots of details and a ton of follow up. Darlene's team walked me through it all with a smile. Not only did Darlene get me a great rate, but she personally discussed my options and made me feel good about my choice. Darlene also took the extra step of introducing me to finacial services group that have so far been great! I highly recomend Darlene and her team. We finally have our go to person for loans and refis!

Darlene went to bat for our client, assisting them along the home buying journey, before, during and after the offer was accepted. the end result was the house closed in record 19 days, a week ahead of the schedule. :-) As a Realtor, I highly recommended Darlene.

Darlene and team are just awesome!!! Being a first time home buyer we had a lot of unknowns going into this crazy competitive Bay Area market but thanks to Darlene/team who guided through all the unknowns and gave us the best home buying experience. Our mortgage process from start and finish went very smooth and they endured that we get the best interest rates (along with lender credits). If you are a first time home buyer like us then I'd highly recommend to go to Darlene/team at the Cross Country Mortgage LLC. for your mortgage. Thanks Darlene!!

Darlene came highly recommended and she sure did not disappoint. She turned what I thought was a financial lending transaction into a relationship based on trust, understanding and ongoing "as needed" support.

Darlene and her team are amazing and work hard for their clients. Very quick and communication is on point! Hands down one of the best lenders in the industry.

I gratefully refinanced my property through Darlene and her AMAZING team. The presence of the highest level of comfort, pristine business, and professionalism since second number one, were a remarkable welcome to a field I thought it was always supposed to be stressful and complex. The information was always given concisely, clear, and calmly. I never was pressured to make a decision nor pushed to make move. To the contrary: Darlene and her team would always offer the information, "paint" the different scenarios of choices, and lay out the pros and cons. The friendly, yet professional approach, would always offer a sense of control and direction, topped with a great deal of mentorship from the whole team. Likewise, communication was always prompted and accessible: either my text messages, phone calls, and/or emails. To the reader: Just send an email or make a quick phone call. Your are potentially just one step away from a great business deal and a greater life choice! To Darlene, Gabriela, and Heysell: MUCHAS GRACIAS! THANK YOU SO MUCH!! You have definitely brought peace of mind to our lives, made (and fixed) our finances to a remarkable level, and made us feel at home more than ever... We'll be in touch! :)

Our family was working with Darlene for about 9 months and I can confidently say that she is the best at what she does. Darlene is responsive, and when she is busy, she would text me to let me know that she will give me a call back. She is knowledgeable. She always explained and guided us so that we would get the best rates for our needs. Darlene went above and beyond during our home buying process. She cared about our finances and went out of her way to make sure we made the right decisions. When we got into a compromised position on our first accepted offer, she talked to the seller's agent, then made sure we knew what we were getting into. When we finally found our home, she made a 15 day close happen! Her team is nothing short of amazing! They even sent my daughters a moving day book to help them understand moving into a new home. In short, I trust Darlene with everything I have.

Darlene is a great loan agent. I refer all of my buyers who need a lender to her. I know my buyers will be in good hands. She takes as much time as needed to explain in detail their loan options. Real estate agents are dependent on a good loan agent and I know I can depend on Darlene. Once Darlene says the buyer is qualified to purchase a home, I know they are qualified. Many times we have won in multiple offer situations because of Darlene. She has a stellar reputation in the industry and a loan approval from her is rock solid.

Darlene and her team were amazing to work with. This is the third home we've purchased and our experience with Darlene beat all. She is knowledgeable, has fast and clear communication and kept us up to date throughout the whole process. We will 100% be recommending Darlene to all of our friends in the home buying process!