Mobility Credit Union N Belt Line Rd, Irving

If I could leave a - a star I would. Horrible place to do business. NEVER AGAIN!!! I leased a truck through D&M. This pos credit union was automatic debit my account and I also was paying every month also. Approximately 1600 a month for a truck that will never be mine. It’s a simple lease. When I discovered the $14,000.00. Mistake. I called they gave me this stupid story about it’s a credit union and it was on the books for last year the best they could do is no payment for a Year. I find that hard to believe. I couldn’t recommend this place for anything. D&M did everything possible to get my $14,000.00 over payment back to me with no help from the credit union so I’m stuck with a truck for another year that I really don’t want or need. BEWARE NOT CUSTOMER FRIENDLY. No need to reply or give a frivolous excuse or apology is not needed. Just give me my money it’s a simple request! All of it at one time.

One of the best credit unions I have dealt with. Their loans are at a great rate, assuming you have great credit, and their staff is very helpful. This location has gone through many renovations. Been a loyal member for 8 years.

The staff is indifferent, the phone system is an endless loop and their online banking is a complete mess. Also their idea of a successful deliverable in IT project management apparently includes forcing all users to re-register. I change my direct deposit to reflect a financial institution that is operating in this decade.

I just finished an auto loan with Celeste Emeott, and she is a pleasure to deal with. This was my first purchase of a car from out of state, and she took care of the licensing and registration. Very handy, very knowledgeable, and very smooth.

UPDATE I received an email and phone call from the Management of Mobility. I was assured the issues I was having will be resolved soon as well as additional training for their call center. I appreciate Managements help. They really do care.

Ruben and Patrick are the best, have never had any problems with this Credit Union and would not go anywhere else! Rates have been great as well, best C.U. in Texas with these 2 guys there!

Ruben and Patrick are the best!!!!! They always take care of and all my banking needs. Would recommend these guys for sure, Mortgage loans, Auto loans etc. Thanks guys... and Jordan did push off by the way

Patrick and Ruben have been the best to work with, I do many deals with them every month and have never had any problems, Best Credit Union in Texas, Will never go anywhere else, and really good rates.

I saw your ad about Shared Branching on Facebook. I went to the Mobility Credit Union branch in Irving and received amazing service. I decided to open an account immediately. It was the best decision ever!

My husband has been a member at mobility for about 6 years maybe more. He has always dealt with Linda Howard, she always goes above and beyond. Linda delivers exceptional customer service each and every time.