Mission Federal Credit Union N El Camino Real, Encinitas

Do not bank here. We have been trying to close an account from out of state and get money transferred to a different bank since mid October with no success. We are regularly hung up on, notarized paperwork was required and provided and then proved to be a waste of time as it made no difference, verbal assurance that the account was closed and a large $ check supposedly sent through USPS with no insurance or signature required and, surprise, after the requisite 10 business days no check arrived. I am now back to calling and getting hung up on over and over. I am calling a lawyer in the morning.

Bad experience. Borh times I dealt with same woman...has an attitude. Must be from dealing with the rich in Encinitas. Went in today to present docs for the preapproved balance transfer for $10,000 from their online advertisement, Zero percent for 12 months. I brought docs in as requested - paystub and Chase docs for reference. I changed my mind and only wanted to transfer $7,000 instead of $10,000. Was told I had to use the whole $10,000 as a balance transfer...what?? I opened a savings account with the intention of transferring $200,000 from Chase from a settlement. Mission Fed's loss.

I always have a good experience here. Staff is very friendly. The One-Star review from Wilson Sink is fake. He’s posted the same text about his poor “family of four” being homeless in a one-star review for every single Mission Fed in San Diego County. He must work for SDCCU.

Terrible customer service. Closed my account WITHOUT NOTICE delaying my pay by a month which will cause a family of 4 to be homeless. Disgusting lack of responsibility. DO NOT BANK HERE.

Best bank I have ever had!

They made things right. I appreciate the follow up