MidFirst Bank S Peoria Ave, Tulsa

Had my account since last April, got charged $24 which is alot to me as a monthly charge for transferring my money from saving to checking. Been doing this the entire time ive had my account. When I called Molly was very matter of fact, telling me I should have read it when I got my account and basically oh well. They could have offered to refund the fees this one time. Im struggling too, this comes at a horrible time. Maybe time to look at a more caring bank

Ron is a excellent bank manager and he always helps me or points me in the right direction.

Their extremely friendly but have taken advantage of Covid and have remained poorly staffed. Customer service hours end at 9 so don't expect to speak to a human if you need assistance with your card on that hot date this weekend. Prior to 2020 I was very happy with this bank.

Today I went to open a new account. I have never banked with them before. The assistant manager went out of his way to help me because I have an out of state identification. This is the best service I have ever received at any bank. I referred my boyfriend and will refer anyone else who might be looking for a traditional bank.

This bank will not accept an out-of-state ID to cash a check but will accept an out of state driver's license to cash a check can someone please explain to me what the difference is and why anyone would ever use a bank that makes things that inconvenient. I will never absolutely ever switch to a bank that is this difficult. Do not use this Bank. Go somewhere else.

I've been banking with them for quite sometime. The staff is great and friendly. I plan to continue doing business with them in the future.

Go here if you want to have problems putting your money in, and problems cashing checks, and problems with everything. Just a terrible attitude towards money all the way around.

Wow. Customer service is a lost art.