Mid American Credit Union W Kellogg Dr, Wichita

Their good for establishing credit; but they have fees for everything; some of the highest I've seen. Also; interest rates for their savings account is very minimal and not worth it. The trick is to get started with these guys to get your credit up and then get loans and put your savings with somebody else.

1 star is a gift. Would give them 0 stars if possible. Worst bank ever. They will NOT protect their elderly customers. Beware if you are over 70! I wouldn't put a dime in Mid American Credit Union.

I'm not sure why I continue to bank here. Employees shame you for credit score. At the time was around 673 which isn't good but not bad either. Went to apply for auto loan and felt as if I were in the principals office in the WAY they inquired about my financial history only to have them reject the loan. I'm not at all upset about the rejection as I understand it's the banks discretion as to who they want to loan to but their professional conduct is far below industry standard and borderline abusive. We ended up getting approved from another institution for 10's of thousands of dollars at a reasonably low interest rate as opposed to the 16.8 % at 900$ a month these crooks were offering.(FYI no one should ever take that shark loan) on top of being insulted. As someone lamented you're better off keeping your money in a shoe box as opposed to keeping your money in an institution that treats you like a second rate citizen. This must have been what it felt like during segregation, great depression and Jim Crow. Find another institution to bank with if you can. There are plenty of other crooks working under the name of "credit union" that would at least treat you like a human being for giving them business.

I have had good experiences with the tellers, always, but I got a loan last year, a signature loan, I paid it off without any problem, always on time with payments, and I applied for another one and was turned down. My husband passed away, so my credit is not great, but I was told it was based on internal payments. I guess the employee who told me that was wrong. I have been a good customer for years, and I guess it is a little disappointing that that is not recognized. Orherwise, i love the credit union.

We received an auto loan 5 years ago. In those 5 years, we never had a single issue with Mid American Credit Union. Every time I have called with a question, I was always greeted with kindness and a helpful attitude! When we moved from Kansas to Iowa, the process of setting the payments up with a different bank was seamless. My experience has been wonderful and would work with them again! Thanks a ton!

Wow, I wish ALL banks would treat all their customers like I was treated today! I needed to make an adjustment to my account and Judy greeted me within 5 minutes of arriving, during my lunch (30 minutes). She greeted me as if I were a friend, not a number, and it was as if I had been at the bank for years! This was our first interaction with one another. She let me know the process I needed to take care of was quite simple and painless. We were literally finished with my account adjustment within 15 minutes! Unbelievable! I look forward to the next time I have to come to Mid-America Credit Union. As I am union, I will always support this branch!

**POSTED 5 YEARS AGO** Was a good bank until they changed their online system. It used to be two clicks to make a payment. Now I have to schedule a transfer, wait three days and schedule another transfer to actually pay it. I have been told they are working on this for a year now. I would advise looking somewhere else if you like doing any online banking. **UPDATE-POSTED-MARCH-2021** I was promised 5 years ago that they would change their online system and improve it. That was completely false as they have done nothing to improve the online experience. In 2021, it is unacceptable to have an online system that is so antiquated.

Extremely unprofessional business. They try and solve what you're mad about without listening to what your complaints actually are. They will charge you for anything and everything they can. I've had businesses accidentally pull too much money from my accounts and be told I have to pay overdraft fees for the money that was essentially stolen. Tried their overdraft protection program and learned it causes overdrafts of your accounts. I have to be banked here to be able to help family who have accounts here, as soon as we find a way to get their accounts moved we will all be shutting our accounts down with these thieves.

Update: I DON'T KNOW WHY THERE NOT OPEN UNTIL 7 PM ANYMORE. I've had my mortgage here for over 5 years and I also have a second mortgage here. The loan officers are extremely knowledgeable and I love the fact they have a drive-through until 7:00 p.m.. I would highly recommend.

Online banking is terrible! I have been trying to get into my account all morning and it will not let me in. I just set up my online account yesterday, which also took an act of Congress to complete. Was considering keeping my HSA with this organization, but know, think I"ll just have to use up the balance left in the account and get the heck out of there!