Meyers Landing by Meritage Homes Meyers Mdw, New Braunfels

Laura at Sales Office is excellent. All questions answered and stays in touch on progress and delays. A very nice Lady. Meghan at the San Antonio Loan Office is polite, informative, accurate and professional. Home not finished until 08 March 22, so final rating is pending. Don

I moved in Meyers Landing Meritage Homes I have yet to have my home inspection the building Manager Tyler keeps ignoring me will not answer my questions I need sod put in my yard I’ve almost fallen three times now I am a senior citizen with a heart condition I live alone I’m recently widowed my husband was a Vietnam veteran who died from agent orange exposure this is the way you treat people I have never been treated so horribly I paid 284 for this house I have not had conversation with Tyler the building manager because when I do talk to him he says I have other people to take care of I’ve been here almost 9 months now this is a shame who do I speak to to get something done I risk falling every time I walk in my side yards my backyard my front yard I shouldn’t have to go to the extent to get something done other people across the street from me in next door to me have had done I am a born-again Christian I have been more than patient this is a shame that you treat a little like this hi challenge any of you to come and walk in my yard and just see what I’m talking about it’s horrible I didn’t even help you I would never treat anyone the way I’ve been treated in Jesus name. Kathy Engeman 1221 Carl Glen New Braunfels Tx name Kathy Engeman

Sold a house to a buyer back in September 2020 closed in May 2021. The workmanship was very poor. The communication with the agent was horrible. The hardiplank installation and paint was the worst I have seen in the 22 years I have been in this business.

**BUYER BEWARE** ***LOOK ELSEWHERE*** Due to character limits, I'm fast forwarding to the failed inspection from our own inspector. We get provided a date to get inspection. Inspector comes out... He's appauled and asked if he should even bother doing the inspection, says the house is NOT READY at all.. He's mad FOR us. They get the report, they review it and apologize and admit it was their mess up. Promised to address EVERYTHING on that report from the improperly used Tyvek HomeWrap , anchors in wrong places, Notches on load bearing wall, roof having a huge concave in it, no flashing on the window seals..etc within the week and were willing to get a second inspection from the same inspector to prove they'd make up for it. We meet with Tyler and he walks through what changes and repairs they will do IN person with his handy dandy orange spray paint as he marks things. Tells us "Check it by this weekend and we'll have a lot fo this taken care of with our Trades team" .. We checked... nothing got done, they just continued to cover up the Tyvek, they did put flashing on the windows but everything else remained the same. They tell us "Schedule for your inspection on this day, we'll be ready" Verify the weekend before, you guys will be ready right? They Tell us yes, we go and scope out the house before our inspector comes the next day. NOTHING ELSE WAS DONE. It was as it was the last time we saw it, it would CERTAINLY fail the inspection again because notches on a load bearing wall were not repaired or had PROPER sister joints to carry the load. Roof was not repaired or re-done. Hell there was even a new hole in the SECOND FLOOR that was not repaired. I call Tyler FURIOUS that they werre going to waste my money again on an inspector and haven't done anything. They once again apologize. Tell us it will be ready the week after. I visit the house again prior to this and see still nothing done. I say forget it, wait for the inspector to do his job. Come to find out, he has a family emergency and has to postpone until Friday. Meritage was not willing to accommodate to this request EVEN though they still had nothing repaired or done. I believe his name was Ryan and was a head honcho at Meritage HQ in San ANtonio told me. THey will only fix things up to code, not what issues we have in our inspection. I tell him that will not work all we're asking for is more time for OUR inspector, he says NO. This will hurt the other builds timelines. He tells us it doesn't hurt his feelings if we want to cancel or not. We get sent the cancellation, and my wife and I decide to take 2 days off from all this fiasco for some prayer time and heal our emotions as housing market has gone up 50K since the time we bought to now. We knew weve been screwed. We get a call from mister head honcho and he's basically telling us ' we dont care if you cancel but if you don't sign the papers now, i'll just refuse to give you the earnest money back since you're not respondign or signing the document. We sign. We wait for our check. We wait for the deposit to complete. We write this review. We pray it saves some of you heartaches. We hope some of you who already bought get your stuff checked before the 1-year warranty. I know this was long, but please, save yourselves the hassle. Look at the review before mine that points out even the basic issue we also had issues with, the sloppy side job of the house. Our was so crooked you can see it across the street! I have attached photos of the inspectors report since I OWN it. Also, to properly sister a join that is notched due to code they need to have a full lumber one BOTH sides of the notched wood to hold the weight. The day before we signed we checked this out and they didn't do that, they were also scheduled to have the insulation team come out the next day so I'm assuming it never got done so who ever moved into Meritage. Be safe TLDR; THEY WILL SCREW YOU OVER, YOUR HOUSE MAY NOT BE SAFE!! BUYER BEWARE

They have Beautiful homes and their staff is very friendly and professional.