Sente Mortgage S Seguin Ave, New Braunfels

I highly recommend James and his team at Sente Mortgage!!! Thanks to them our loan funded and we have our new home! Thank you James for your hard work and your hard working team to make this dream come true!

James Racanelli has helped me with 2 mortgages. He takes his time explaining details and is easy to reach when you have a question. His customer service is consistently good. I definitely recommend James Racanelli and Sente Mortgage.

I was the listing agent for a home that Shane Barbee's clients purchased. The sale went smoothly with no hiccups and closed on time! I would absolutely work with him and his team again! Thank you for a smooth closing!

What an experience, Rachel and Xavier are the best of the best. It was so nice to have a personal experience with our lender. Hats off to all of you, even though there were a few bumps, y'all greeted us with a smile and "yes we can" attitude. Thanks again for everything. Love you all, Rick & Kathy

Rachel and her team were AMAZING! The home buying process can be stressful but Rachel and her team were with us every step of the way! All of her estimated numbers were on point and I had total trust in her! Thanks again Rachel and Xavius!! HIGHLY RECOMMEND!

We have used the Racanelli team at Sente on at least four loans and will continue to do so. For the record, only one of those deals, so far, has been in New Braunfels. His team got a loan to go through for me that no one else could pull off. That deal was $300K for a 385 sq foot home with the value in the land. We've owned it for about two years and it'd now worth over $425K. I'm working on another deal now in New Braunfels that will be a cash deal and needed a few local referrals to help me with it, James gave me everything I needed. There team is so good at what they do, that I use them on anything I come across. I went to the trouble to read the only negative review he's received. I have done enough loans to know that everything doesn't always go the way you want it to. Everything you do financially in life affects your financial picture. You may want a certain type of loan but if you don't qualify, that has nothing to do with Sente, it has to do government rules/laws in place. I think this review was given based on unrealistic expectations and not representative of the Racanelli team. When there are nothing but 5 star reviews and you are the only 1 star review, you might want to look within instead of pointing fingers. Just my opinion. My most recent deal done in North Texas was an amazing accomplishment, in my opinion, by the Racanelli team, they had me pay off certain debts to get my credit score exactly where I needed it in order to get me the best rate. I can't be happier with their service, will use them again, and would (and have) highly recommend them to anyone.

This was the worst experience I have ever had in obtaining any kind of loan. I have never had an issue obtaining previous loans or mortgages. I have excellent credit and was not able to obtain the loan I requested supposedly due to some bank requirements that were absurd. Instead of obtaining a similar loan I was then offered a loan that did not meet my needs. When I questioned the process I was told that I had agreed to this loan and witnesses were present during this phone conversation. This does not make for great customer service. Then I was rushed through the closing process and the house is not even ready. I am so disappointed with this mortgage agency. There was a complete lack of clear and consise information from the agent. I would not recommend them to anyone.

This is the second time I've used Sente Mortgage, and both processes were very easy. We will use them again if the need arises. We highly received them

James and his staff made our mortgage experience a pleasure. The entire staff are pleasant and eager to help. This is my 5th house so I have had nightmare incidents in the past. I easily give them give them 5 stars.

It was a pleasure working with James and his team from the other side of the transaction! Constant communication, quick responses, and friendly are just a few of the great things they have to offer!