Mercedes-Benz of Brooklyn Shore Pkwy, Brooklyn

Sales Manager Matt is sneaky as fox. He will tell you all kind of good stuff to make you buy it. And he doesn’t commit to his promises. I will never ever ever ever going back there and do business with him again.

The worst service i have ever had! Total RIPOFF! Put 30 miles on the car, broke TPMS sensor, tried to charge me for that because they've replaced it without even asking me. White leather seats are BROWN because of dirt/oil. Interior is dirty and disgusting! Brought in for the service next day after a full detailing. Manager basically said to get lost. And cars are complete JUNK! Will never buy another Benz!

As always, Carol Morin was helpful and professional. Steven Bylis (Service Manager) also introduced himself and gave me his business card. Carol has always been pleasant and forthcoming regarding the necessary repairs I needed. Each time I sit at her desk she treats me with respect and shows genuine concern. The purpose of my visit was for scheduled maintenance (A Service). Because of the exceptional service and pleasant atmosphere I will ALWAYS chose Mercedes-Benz of Brooklyn. Carol Morin and Steven Bylis is an asset to this establishment. Thank you for going on and beyond to service your customers. Your loyal customer, Carl F. Cook

Our salesperson, Ken Li, was first rate. Knowledgeable, friendly and helpful he took out most of the stress of buying a new car. Thanks Ken!

Every single time I visit Mercedes Benz of Brooklyn I receive courteous and professional service. Carol Morin who is my Service Adviser is always extremely accommodating, knowledgeable, and professional. She goes above and beyond what is expected at any auto dealership. There are dealerships which are closer to my home. However, based on my last five years of experiences with Carol Morin and Mercedes Benz of Brooklyn; I'll continue to go out of my way to get my vehicle serviced at their location.

Keith is awesome. Make that when you Mercedes of Brooklyn you ask for him. He gets the job done.

I’ve been in the sales industry for over a decade, and lets just say I wanted to recruit Josh. True sales professional. He followed up for months, replied quick... and MOST important ... did not act ANY different after the sale was closed. Thanks a lot Josh, You were fantastic! - Regina

I had past issue with MB of Brooklyn, but they really cleaned up their act and are really the best in the Brooklyn Queens and Manhattan are. Silver Star is on their way out. I took my car for a clunking noise, belt noise, and Econo button notfunctioning. I told them its the lower arm and ball joint, their tech told me it was the rack & pinion? MB of Brooklyn came to the same conclusion I did. They fixed the issues and one recall in two days. Again, Mercedes Benz of Brooklyn are back and better than ever!!

Thank you Mercedes-Benz of Brooklyn for your amazing service. I have recently had maintenance work done on my car and the staff were extremely friendly and knowledgeable. The service was quick and they were gracious to offer their waiting customers pizza.

Great experience leasing my new car from MB Brooklyn. Was helped by Johnson Lin, who gave me an unbeatable deal. Very professional and efficient, highly recommended.