Memphis City Credit Union Elvis Presley Blvd, Memphis

This is one of the worst credit unions I've ever done business with. I've been sharing my business between them and another credit union and today's experience at the Whitehaven branch with their rude tellers and inconsistent policies has made my decision easy to close my accounts with them altogether. The service there sucks

This location has some very rude, unempathetic tellers including the manager and the ATM is out of service more often than it should.

Please do not conduct your banking here they are rude, aggressive, and highly unprofessional. I have an account with them and a credit card. Unfortunately I got behind on my credit card and would not work with me, which is surprising since we are in a pandemic and many people have fallen on hard times. They did not want to hear it and closed the card and put a hold on my account for the full balance when I was only 3 months behind. I made a payment for the amount that was due plus some extra along with it thinking it will catch me up and everything will be fine but No! They still want the full balance due and everyone I speak with has a rude undertone even then managers. Looks like nothing can be done, but I just wanted people who were thinking about banking with them to heavily reconsider because this business has no empathy for no one. I should have just stayed with Regions they have more compassion.

The entire branch has changed. It is no longer diverse and I just encountered a horrible experience. The lobby is open however, I was redirected to go through the drive thru. It is my preference if I make an transaction through the drive thru or in the lobby. In addition to, they would not let me make a transaction of my choice.

Hours state that are open on Saturday 8 am to 5 Pm. Just drove 30 min to this location and they are not open on Saturday mornings like Most banks. So far I don’t like banking here.

I can't stand this bank they are the only ones not open on Saturday their lazy enough can't wait until Monday I'm closing this account

Great consumer service. Fast and efficient

Friendly employees always eager to help.