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Matthew Izaddoust - Chase Home Lending Advisor - NMLS ID 8385 W El Camino Real, Mountain View

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749 W El Camino Real, Mountain View, CA 94040

(408) 655-9990

https://homelendingadvisor.chase.com/ca/mountain-view/749-w-el-camino-real

    Matthew Izaddoust - Chase Home Lending Advisor - NMLS ID 8385 01
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    Reviews

    3/5.09 Reviews

    G

    Guanjie Chen
    1

    Matthew Izaddoust is completely dishonest. He tricked me into this loan by buying points without telling me nor explaining it to me. His rate was bad, I had better rate when I was shopping for lenders. He said he could match other banks' rate, but he never told me that he bought $10000+ points while the other bank offered no-point-no-fee. Matthew Izaddoust is also incredibly irresponsible and unprofessional, and is very unresponsive, the communication was very uneven. He NEVER replied to any email after we began the loan, not to me nor my realtor. The process was very unclear and confusing, both my realtor and I had to keep sending him and his assistant emails to ask about the status. The replies (all from his assistants) are mostly confusing and unclear. My realtor said he is the most unresponsive and unprofessional lending advisor he has ever seen, and he will tell all his future clients to stay away from Matthew Izaddoust, and from Chase (and I am sure I will tell all my friends the same thing). Overall this is one of the most frustrating experience I have ever had with Chase.

    Response from the owner

    Thank you for your feedback, Guanjie. At Chase it is important for us to offer our customers the best experience possible. We are very sorry you had a poor customer experience with us. If you would like to speak further about this, please contact our Customer Service team at 1-800-848-9136.

    Y

    Ye Lu
    5

    Matthew was extremely professional, responsive, friendly, and helpful throughout my mortgage process. He made it super easy for me and explained every step of the process with great detail and patience. Not to mention the best out of the best rates he provided. Nothing but my highest compliments for Matthew as my mortgage banker and a friend!

    Response from the owner

    We are so pleased that Matthew Izaddoust was able to provide such a positive experience for you. In a competitive market, we want to make sure our customers receive great rates that fit their needs. Thank you for choosing Chase! Sincerely, Chase

    A

    Alex Carter JR
    5

    It was pleasure working with Matt and his team. Matt is honest upfront, and was able to provide a crisp and clear guidance through the entire lending process. Matt was able to get me the lowest rate in this chaotic market (Thank YOU Matt!). Matt is structured and professional in his conduct, he communicates well and available 100% any time of the day seven days a week! I strongly recommend Matt and hope to work with him again. Thank you Matt and your team - you guys are the BEST !

    Response from the owner

    Thank you, Alex, for your rave review of Matthew Izaddoust. Our aim is to find a competitive rate to fit your needs. We are so glad we met your expectations. It was a pleasure working with you and hope you'll choose Chase again in the future! Sincerely, Chase

    王湋之
    5

    Recently closed my loan with Matt, the overall experience was smooth. There were some back and forth during the final approval, but Matt and his team was able to solve problems quickly and close the loan just on time. One thing to note for my experience with Matt is that he is literally always available over the phone. During the final approval period I at least call him and his team twice a day.

    Response from the owner

    Thank you for sharing your experience with us. We are so happy that Matthew Izaddoust was able to be flexible for your needs. If you need assistance in the future, we will be happy to help! Sincerely, Chase

    A

    Amir Amirfazli
    5

    Absolutely the best mortgage and closing experience that I’ve ever had! Matthew’s team is highly professional and very responsive. The whole process was so smooth and in time that I didn’t feel anything at all! Will definitely work with him again!

    Response from the owner

    Thank you, Amir, for your review. We are delighted Matthew Izaddoust provided an exceptional experience. Your review made our day! Sincerely, Chase

    L

    Laleh Ghalami
    5

    Mathew was responsive through the process. I easily got my pre approval letter and he updated it multiple times and quickly. For the loan, he matched the interest rate to the best rate I got from other lenders.

    Response from the owner

    It means so much to us that you left such positive feedback, Laleh. We are so happy that Matthew Izaddoust was able to be flexible for your needs! Reviews like yours help our business grow! Sincerely, Chase

    G

    Giti Namiranian
    5

    I needed a Farsi speaking home lending advisor and my friend introduced me to Matthew (Mehdi) Izaddoust. He closed my loan in less than 20 days for an investment roperty. Honestly the best experience I have had at a bank. Everything was properly disclosed to me and he choose an option that benefited me based on my needs.

    Response from the owner

    Giti, we loved reading your review. We're grateful you took the time to leave Matthew Izaddoust such positive feedback. This type of experience is exactly what we strive for! Your review is very much appreciated. Sincerely, Chase

    K

    Katayoun Yazshini
    5

    I worked with Matt for a prequalification. He is responsive, knowledgeable and proffesional. He educated me and my husband on all our options. Highly recommend him and his team.

    Response from the owner

    Katayoun, your review made us smile. We are glad that Matthew Izaddoust was able to outline all options for you during this exciting time! In the future, if you or anyone you know needs our assistance, we would be happy to help. Sincerely, Chase

    Y

    Yuqing Guan
    5

    Matthew is a wonder lending manager. He is very responsive and helpful. He is always quick to accept phone calls and gives plenty of useful suggestions in all areas of the purchase of a property.

    Response from the owner

    Thank you, Yuqing, for taking the time to leave your positive review. We are delighted Matthew Izaddoust was responsive to your needs. It was our pleasure to help you with your loan. Sincerely, Chase

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    FAQs

    • 1. How Can I Make Contact With Matthew Izaddoust - Chase Home Lending Advisor - NMLS ID 8385?

      In order to get in touch with them for loans, you can dial this phone number (408) 655-9990, or you can direclty search for online loans. If you need any loans like guaranteed personal loans, you can hit here, which will be quicker.
    • 3. How Can I Secure a Loan at Matthew Izaddoust - Chase Home Lending Advisor - NMLS ID 8385?

      The most convenient way is to fill out their online application form. For your need of payday same day loans online, simply browse our site to learn more about details.
    • 5. What To Do If I Cannot Repay The Loan On Time?

      The best way is to discuss the details with your lender at first and find out a solution for both parties.
    • 2. How Can I Find Matthew Izaddoust - Chase Home Lending Advisor - NMLS ID 8385?

      Matthew Izaddoust - Chase Home Lending Advisor - NMLS ID 8385 is located at 749 W El Camino Real, Mountain View, CA 94040. If you wan to visit them on the spot, just use the map to locate a way to get there.
    • 4. Is Matthew Izaddoust - Chase Home Lending Advisor - NMLS ID 8385 an Agency? Or a Lender?

      Matthew Izaddoust - Chase Home Lending Advisor - NMLS ID 8385 is a Mortgage lender. Or you can directly find CocoLoan, which is a loan broker, can help you establish connections with 100+ lenders to get miscellaneous loans like guaranteed installment loans, look at this page to find out more.
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