Mainstreet Credit Union W Loula St, Olathe

This is the only place I would do my banking. Family has used them since their very beginng and I intend to continue as do other family members. Great people to deal with!

Everything everyone saying on here is true. They are severely short staffed and there is always a long wait. I used to work there and when the let me go some of the members there went with me to Community America where we don't have to wait 20+ minutes just to get someone that doesn't know what they are doing or to be treated badly. I have seen with my own eyes working there how members get talked to. I loved the members when I was there and am still in contact with quite a few of them. If you want great service and short wait times go to Community America. Tell them I referred you lol! I love their 5% cash back with the checking account and I love the auto tellers for after hours! If you use this mainstreet location frequently Community america is just a few blocks over! Valerie was awesome and she isn't there anymore. What more can you say about a company that can't keep employees or management around. Only people that are still there are the loan officers. Everyone else is high turn over.

We've known that Mainstreet Credit Union (Formerly Credit Union Of Johnson County) is a great financial institution as we have been members for a long time. However, every now and then we get reminders of how extraordinary this institution really is. Yesterday was one of those occasions. While filling out some preliminary bank forms for a transaction over the lunch hour and running into some difficulties the Assistant Branch Manager (Brandon) at the downtown Olathe location relieved the customer service representative currently assisting us so that she could take her lunch as close to her scheduled time. Brandon then worked past his scheduled lunch time to assist my wife & I and answered any and all questions that we had pertaining to our banking transaction. It's people and leaders like Brandon that make a good organization great and an ordinary organization extraordinary. Solid leadership and ownership at Mainstreet...it runs through the entire organization from the highest level to the entry level positions. Just one more reason that Mainstreet Credit Union should be your "Hometown" financial institution!

Received my loan in less than 24 hours at a great rate. Grace was top notch. Thank you.

First off ive never had a long wait to cash my check or any issues for that matter. They always have free coffee which saves me 3 dollars before i go run all my errands. I just wanted to write a review and say that despite an error with amazon prime taking money from my account without my knowlege they were very helpful in assisting me to resolve the issue. I thought id go in and give them 5 stars and saw people saying horrible things probably because they didnt get approved for an auto loan due to thier own credit score. If you want bad bank service go to bank of america. Thank you.

I have gone out of town several times and the people responsible for making sure my card works where I'm going have been phenomenal ! Always pleasant and helpful!

MSCU Tellers are always courteous and pleasant. This is the main reason I've been banking there as long as I have. Thank you MSCU.

Love our credit union and the people who make it run so well. The new app was needed and works great, thanks for the update.

I was very disappointed in the service and lack of professionalism that I experienced with Mainstreet. I applied for a used car loan as a cosigner for a family member in another town. I exchanged emails with a loan officer who answered several questions, then referred me to put my application in online. Mainstreet ran my credit, THEN told me that I wouldn't qualify because the family member was outside the metro area. I spoke to a branch manager because I was upset they ran my credit before reviewing important details! He manufactured lots of other reasons why we didn't qualify. I went to Mazuma Credit Union the next day and had financing secured within 2 hours of my first call. If you are considering a loan, I highly recommend Mazuma Credit Union! I do not recommend doing business with Mainstreet.

Who runs credit before reviewing the loan application? Mainstreet Credit Union does! I guess I am slightly offended that with credit over 725, making over six figures, I can still be told by a branch manager that I am not quite good enough for their loan standards to help my mother-in-law buy a car. My recommendation for Main Street CU is to use the money you saved from handing out loans to riff raff like me or my family, and invest in Customer Service training for your management team. I guess I will take my credit score and all my spare time from the gainful employment I have, and write negative review after negative review. I am off to facebook, twitter, linked in, myspace, and geocities to warn the world about your wonderful service!