Maaco Auto Body Shop & Painting E Oakton St, Des Plaines

I love my new car! I took my white 2005 ML 350 to Maaco in Des Plaines to have some rust spots “fixed.” Because I don’t drive a lot, my 13-year-old car doesn’t have a lot of miles on it and is overall in good shape. But the rust started becoming very prominent and I didn’t enjoy driving my car any longer. When I took it to Maaco in Des Plaines, I was hoping to have the spots patched somehow and painted over. But I did not expect to get my car back looking like new!! The whole car was painted, it’s beautiful and shiny, and no signs of rust! Amazing job Andrzej, David, and team!

Excellent job removing a moderate dent from the quarter panel of car. The body line dent was seamless like new and paint job perfect. Did take one day longer than expected but well worth the wait for the job well done.

I was at the gas station to fill up gas but my gas door lever was not engaging. The release wire to the lever was loose and I  needed to borrow a plier to pull the wire out for the gas door to open.  Went inside the gas station to ask if they had a plier but didn't so recommended me to Maaco. Right then clerk saw the Andy from Maaco and called him over to see if he can help. Then Andy told me to drive across.  When I got there I thought he was going to lend me the piler so I could unlatch the wire for the door to open but Andy went ahead and used the piler himself to pull the wire. That was done in less then 5 sec. Andy became cocky+rude said I owe him $10 & It was the easiest $10 he's ever made AND that's his lunch money.  I ask him if he was serious and he said NOTHING IS FREE! When asking for help and you act willing to help you should not ask for a compensation after the task is done. I didn't ask him to inspect the issue but had told him I just needed the tool to get it open. I didn't want to put myself at his level and gave him $10 & told him I'll never step foot into Maaco shop! Went back to get gas and told the clerk to never refer anyone to Maaco + Andy! I do not recommend anyone to Maaco for auto repair work of any kind. If Andy was genuinely helping he would not ask for $10. Bc it was a 5 sec not complicated task. I just needed 1 tool to unlatch the gas door. He was not upfront about cost prior to bringing my car across the street.  If he was upfront about cost I would have gone to Napa a block down the street and  would have been able to barrow their tools free of charge.  Please share and make them famous for being dishonest mechanics.

I came here, hoping to get a cheap paint job for an old car. The worker was very friendly. However, he told me it would cost me at least $800.00. I didn't want a perfect paint job, just something to even out the faded spots. No paint job for me 😔

My car got hit, needed body work. Andy and his crew made it look brand new, very fair price as well, will recommend to friends and family. Good job!

Horrible Horrible customer Service !! We took our car two weeks ago and spoke with guy name Frank Marta , ok , he went over our car (no damage no dings ) we just wanted to repaint it so we can handed down to our son who turned 18 this month , Frank was ok and gave us instead of advertised price $299 he quoted us $660.87 , even though it was an up sell we decided to go with them but told Frank we need two weeks to arrange rental so when we drop car off we have back up car , so this Monday i called to check what time we can drop off our car , gentleman with heavy Indian accent answered the phone and promised to let his manager guy name Andy to call us back , ok np , Andy called me and confirmed that he got our estimate and we can drop off car this Thursday . Now the fun part stars ?! We ( me and my wife and 9 yr old kid ) went to Maaco Des Plaines , walked inside and were greeted by this guy Andy who was really cocky and arrogant , after i showed him WRITTEN Estimate given and printed by his Employee he started cussing the guy and finally he said "Frank is sick and he went to California to get his treatment ?? What kind a employer talks like this about his Employee ??so after short discussion he says he has to go outside and Re-Estimate again , came back with a price of $1100 !!!! Original Estimate was $660 inc tax ?? I told him that's not what we were expecting since Frank estimate was reasonable we are not sure if we wanna do it his way , he then proclaims that Frank was FIRED ???Wooow at that time me and my wife decided that this guy keep lying to us from the minute we stepped inside his Office , if you can imagine how bad we felt after being lied for almost an hour :( if you wanna be cheated and LIED to go to this guy otherwise stay away !!! He will Lie and Cheat you like nobody ever in your Life !

Great service.Manager Andrew very professional.Des Plaines location was very convenient for me so I took a chance with my Infiniti G37. It was an excellent choice. I will always refer this place to the others. You guys keep up with a good work thank you

Had told them I was dropping my car off to get it on Tuesday. I was told to come on in. Tuesday morning I drive from chicago to Des plaines in am traffic to drop off the car. The Owner refused to take my car. Saying he is busy. I know it was a small $400 paint job that's was needed not. Big project of that's what he was expecting. This guy was rude and would not give me a reason. I was confused to what happened to come on it. Let's teach this guy that there are other places that do the same thing. Please help boycott this place.

Mike really took care of my car well. He got the crack repaired for free and ensured the paint job was flawless. 100% recommend this place.

Very professional staff. Excellent service. Went for a quote for repaint. They give very honest quote. Never forced to get more than what I want. They explained an the areas that have problems and the details of the work.