M&T Bank Wyoming Ave, Kingston

I have been banking with M&T, specifically the Kingston, PA branch for over a decade now. I have always had a positive experience. Bill Kern has been especially helpful. He genuinely cares for his customers and goes the extra mile, even when there is nothing for him or the bank to gain from it. It's people like Bill and the other employees at this branch that make a positive difference in the lives of others. I highly recommend this bank, specifically because they treat their customers as people and not just a number.

I've banked with M&T for over 10 years, opening my account in another town, which I loved. The staff in the Carlisle branch was always friendly, eager to show their interest in our organization, always recognizing me and calling me by my name. After living here for five years, I can no longer be a customer. I haven't once been greeted or recognized by the staff in the five years I have used this branch, at least weekly. I'm tired of being treated like a criminal, even when making a deposit. It's gotten to a point where I stopped using this branch in particular, because the staff is so rude. I will be leaving this bank altogether for a kinder, small town bank.

It's honestly pretty deplorable that a large bank like M&T finds it acceptable to still charge overdraft and service fees during COVID19 when so many are out of work. Planning to move to a credit union who treats its customers like people rather than taking money from someone who already has none due to a global pabdemic once this is all over.

It's always a pleasure to bank there,

M&T backing is a joke I would not recommend this your checks deposit late just a bad experience