Fairway Loans Marion St, Luzerne

Dear Leigh, Thank you for your kind words. I am so appreciative that you took the time to let everyone know that Fairway is doing a great job. Best regards, Mark Warshal Manager

Chuck, Thank you for your kind words. I am so glad you had a great experience. We at Fairway Loans work hard every day to give our customers the great service they deserve. Thank you for your business. We greatly appreciate it. Mark Warshal Manager

Dear Dominick, Thank you for your kind words. I'm so glad that your experience with Fairway was positive. Best regards, Mark Warshal Manager

Thank you for your kind review. We work really hard to help our customers have a great experience, not just during the application process, but even after we make the loan. Because we service the loans we make, our customers become part of the family. Thank you.

Update March 19, 2021 Since I originally left my response to this review I have learned that it is very difficult to get my loan customers to leave good reviews, while one bad review can hang around for years and hurt my small business. I recall this situation very well. Danna was in an incredible rush to borrow some money. We processed her application very quickly and I personally went to inspect her property during a snowstorm. The snow was literally more than waist high. Nothing was shoveled or plowed, and I had to walk over 100 feet in waist high snow to get to the front steps. When I got into the property, it was a complete shell. The interior was unfinished. There was so much snow that it was basically impossible to get a good indication as to the condition of the property. Before I had even left the property Dana wanted to know if her loan was approved. I told her we would need to let her know. As I tried to come to a decision, Dana kept calling the office, wanting to know if she was approved. I told Dana that I was having a difficult time finalizing my decision, but that if she needed to know that instant, then the answer would have to be no. I am a straightforward person, and I think my response was perfectly reasonable, given the situation with the snow and Dana's need to have an immediate answer. I want to be clear that the inspection was completely free. Dana was not charged a single penny for any of the work we had done. Dana did go on to borrow the money she needed from a local bank. The public record does not show any major issues with the loan, and it would appear that the bank made a good loan to a solid borrower. So, this was probably a deal I should have done and that I missed. But, the fact that Dana's one star rating continues to hang around and hurt my small business is totally unfair. We worked fast. We did it for free. She didn't like the outcome so she gave us one star. Totally unfair. I would warn you to be very cautious when reading Dana's review. Based upon my experience, if Dana doesn't get exactly what she wants, when she wants it, she will try to hurt you. -Mark Warshal, Manager Original Response April 4, 2018 Dear Dana, Thank you for your feedback. I am sorry that we were unable to help you. We worked as quickly as possible to evaluate your situation. Fairway Finance has been in business for over 60 years, during which time we have helped tens of thousands of people with their borrowing needs. As a testament to our fair business practices, Fairway has earned an A+ rating with the Better Business Bureau. At Fairway Finance, we strive to treat every applicant in a professional and respectful manner. I am truly sorry if we fell short of your expectations. I thank you for having given us the opportunity to evaluate your application, and I wish you the best of luck in the future. -Mark Warshal, Manager

Follow-up as of March 19, 2021 Samed Eid owes the following delinquent real estate taxes on his rental properties: 6 Mason St. , Kingston, PA $ 910.11 964 Main St., Swoyersville, PA $ 2,448.49 137 Rear Dorrance Ave., Wyoming, PA $ 923.69 277 Rutter Ave., Kingston, PA $ 1,886.36 117 W. Pettebone St., Forty Fort, PA $ 4,567.97 He has the following judgments with the Wyoming Valley Sanitary Authority: 11/24/20 $466.73 2/21/20 $416.12 Sam has had Complaints in Mortgage Foreclosure filed against him as follows: 11/4/16 Valor Federal Credit Union 1/31/07 US Bank Sam also has several liens with the Luzerne County Flood Protection Authority, as well as a judgment with SOUTHWIND CARPET & HARD SURFACE from 10/08/2019 in the amount of $7122.97, which it looks like he paid in full, but not before legal proceedings were instituted and judgment was entered. All of this and much more is in the public record. I point out all of this because I have learned that it is so very difficult to get loan customers to leave positive reviews on Google. But, when we say no to an applicant like Samed, and clearly correctly so, his one vindictive review can hurt my business and my ability to make a living. Watch out for reviews from Samed Eid and others like him. Not all reviews can be trusted. -Mark Warshal, Manager Original response from July 2, 2018: Dear Samed, Thank you for your feedback. I am sorry that you feel that Fairway did not treat you in a professional manner. Having been in business for over 60 years, and having an A+ rating with the BBB, we strive to treat every customer in a dignified and respectful manner. It is my understanding that you requested a loan from Fairway using several rental properties as security for the loan. I recall that we evaluated your application in a timely manner, and that after making inspections of two of the properties, we determined that we would not be able to assist you with the money you needed to borrow. There was absolutely no financial cost to you for making application or for making the property inspections. I am sorry that you were inconvenienced by having to contact your tenants so that we could see your properties. I am sorry that you are upset at the fact that we would have required you to escrow for the taxes, the insurance, the sewer, and the refuse bill for each rental property being offered as collateral for the loan. Being that these are bills that need to be paid anyway, I am surprised that you were upset by that. Unfortunately, we cannot approve every person who applies for a loan, and I'm sorry that you are upset that we could not approve your loan. However, I am pleased that you were able to find a different lender who was willing to make you the loan your were seeking. I wish you the best of luck in the future. -Mark Warshal, manager.

Dear Jean, Thank you for your kind words. You were a great customer. It was a real pleasure to work with you. If we can ever be of service to you again, please do not hesitate to call. Best regards, Mark Warshal Manager