M&T Bank Jimmy Dr, Smyrna

The woman I talked to on the phone also who helped me out a lot was awesome!! Amazing service, very nice person, fast and on point with her work. I would recommend her getting a big raise and employee of the year!!

This M&T Bank is AMAZING! The entire team goes over and above for their customers. However, it was a little rough for me (change causes anxiety) since we switched from another bank around six years ago! BUTTT after almost six years of being with M&T Bank in Smyrna, they have gone over and above for every account that we hold with them. Every staff member is very personable and has answered questions even AFTER closing time! They respond to emails, phone calls and provide service VERY quickly when depositing or withdrawing money. Thank you to everyone at the Smyrna M&T branch ... :)

Friendly, helpful bank reps. My mom relocated from another State and I went to help her find a local bank. They suggested the right kind of accounts and explained ghem in detail along with brouchures. They didnt rush her and were very patient with us. While sitting there I saw how hospitable the tellers were with all of the customers. They offer many kinds of accts based on your personal needs. Nice to have Saturday hours too.

Disappointed today..... Been sitting 15 minutes waiting for a customer service rep to help me. One is with a customer.... The other one is just sitting at her desk doing nothing and just now comes out of her office and leaves. Doesn't look my way or acknowledges me sitting here. If I didn't need to get this done today I would get up and walk out.

We withdrew some cash from their ATM and it was all 20 dollar bills. We tried to exchange the 20 dollar bills for larger bills and was told that they could not help us because we only have a Safety Deposit Box their and not a deposit account. Poor customer service.

Very helpful staff at this location,