M&T Bank Spencerport

Unbelievable mistreatment. I recently made a transfer into my checking and went to withdrawal the money the same day and was told that it " wasnt an option." This is without being given a clear answer or being treated respectfully...in fact, the employees, namely the manager Melissa, looked at me as a "non credible person" based on my appearance. After a quick call to another manager that was familiar with our business, they reluctantly "verified me" and allowed the withdrawal. They called the situation "weird" and gave short, rudely toned answers the whole time. Complaints were submitted. Avoid at all costs.

First upon entering, everything is clean and well kept. I'm always pleasantly greeted by as least 1 of the branches representatives. Personable as well. An effort is made, by all, to remember you by name. This branch, in particular, is my full service bank. ⭐️⭐️⭐️⭐️⭐️