M&T Bank N Triphammer Rd, Ithaca

This has been my bank for the last 13 years! They have always greeted me by name and have always bent over backwards to help me with whatever I need! I have use them for personal checking and savings accounts, home equity loans, Girl Scout troop accounts and I love their online banking options as well! There is always someone there with a smiling face!

Have been with M and T for almost 7 years. Jeanne and Kellyann are very helpful!

The absolute worst bank I have ever had. Bank will not allow you to deposit or withdraw money inside, all transactions must be done through the drive through ATM. The bank, as a whole, charges you for everything and has exceptionally poor customer service. Pick a different bank, or better yet, a credit union.

Called this location wanting a simple change to the account made, was met with an extremely rude and condescending sounding individual because I didn't know their policies even though I'm not an employee I guess I should know how everything works right? Dont call or go here, they will talk to you and treat you like you're an idiot.