CFCU Community Credit Union - Triphammer Branch Sheraton Dr, Ithaca

I usually like CFCU, however, it's important that I can speak with a representative during business hours when I call. I don't want to be forced to leave a message and hope that I get a returning call the same day, especially if it's a Saturday. This needs to change when you are dealing with people's finances.

Why does the drive through take soooo long??!! This is the only bank that I need to plan on sitting in line for a half of an hour or more! Which is horrible after a long day at work! Every time I come I tell myself to leave this bank!

I want to go cash my check today in satin drive-thru for over an hour and still didn't see a teller so I called to make an appointment to cash my check on the inside and they told me no I had no other option but to sit and drive through for over an hour and cash my check this is unacceptable and y'all need to do better.

My family has been trying for months to get help with a home loan but they continue to ignore our calls. Even though we’ve told them multiple times it’s an emergency they don’t seem to care too much.

I am a member and I like them because they are NOT a bank!