Luso-American Credit Union Tremont St, Peabody

They never answer their phones. Always locking my card, just horrible.

I've been banking with Luso American for more than 30 years now. We've banked with other places, but never have we ever had such personal service as we do with Luso. They ALWAYS call me by my first name, even outside if the bank, when I see them at stores. They will ALWAYS be our banking specialist, even when we move.

I Been part of the luso American credit union for 6 years now, is so incredible how much they helped me to built a great credit, I start with no credit at all and they helped me to open an account to built it, a credit card and after a loan for my car, now my car is payoff and my credit is really really good.. they staff is always amazing and they always make you visit unique. Thank you for the great service.

I am canceling my accounts with this bank it has gone down very bad. I went to both branches in Peabody today and neither of them except cash at the ATM without envelopes. You would think they would have business sense to have envelopes for deposit then. You make the Portuguese community look bad with your bad service

I will be canceling my accounts with this bank . They are always putting a lock on my card for paying my bills and i hve to be calling every month or everytime i have to make a transaction .

If you want inconvenience this is where to go. Show up before they are closed and the doors are already locked. Their hours don't make sense its open after most people got work and close before most people get home, so their is no real chance of getting to the bank unless you don't work normal hours. If I could give 0 stars I would.

I have been a member of this credit union going back over 30 years. I would not bank with anyone else!

Horrible bank every month i mean every single month they put a hold on my card for paying my bills.

Never pick up their phones… horrible customer service.

Simply the best credit union ever