Chase Bank Andover St, Peabody

I wish I read the review before coming into this branch. Seems that they overall have a discriminatory vibe. I was immediately judged walking into the branch, there was no friendly smile or welcome. At one point I heard the teller tell the other teller that she “guessed I do have the funds” in my own account when asking for a bankers check. I was asked for a second photo ID.. after she whispered this.. then after providing a SECOND ID, she asked for the manager to come and approve. The dead look into my soul bothers me to this day. I’ve never felt so dirty in my life. This woman was also training a new employee.. the cycle continues. Extremely condescending. When I called to report, the initial response is that she might be having a bad day. Well, I put down my senior dog that day… so what are we comparing here? I’m not in a customer facing job, and if that’s the case, either Chase needs to a better job supporting the mental health of their employees or don’t come in that day. Who is the client here? Side note, I was also declined for a credit card but my other bank asked if I wanted to increase my limit. Who knows what algorithms they have.

Incredible custom service. Raul Guevara & Anthony Silvio. This bank is modern. The entire staff is professional. I'm over 65. This is how banking should be & is in Peabody. Thank you.

My mother's bank account was compromised. Chase helped her with a new account and transferring her SS direct deposit. We have been to the Peabody Chase many times over the last year. They always provided patient excellent service!

Tried to open a bank account for my Ministry and was denied that right because of not providing a social security when it is the law that it is not need 31 CFR 1020.220 (A) (4) (II) and 42 USC 408A-8 it is a felony to ask for a social security number. Told them that I was not a US Citizen that I was a foreign national and they basically told me I was lying because I had a passport. ignorance of the law is no excuse.

A this Chase has a more modern banking setup with no tellerline. Staff was very friendly and had me in and out in under 5 minutes, despite it being decently busy. Pleasantly surprised!

Bank teller was extremely rude and was throwing micro aggressions to my mother. Hoping chase employees realize minorities need respect as well.

One of the best branches, I love the way there is always assistance at the front, Katrina was so helpful and professional Thank you all for such a wonderful service

Chase Bank profits daily from climate chaos. It is the biggest funder of fossil fuel in the world and the major reason fossil fuel companies keep drilling. CHASE: SWITCH TO CLEAN INVESTMENTS

Very kind and helpful staff! Have been waiting for you to open a branch in my area! Happy New Year to all the staff!

Awful service, the whole staff should be replaced. I'm banking with Bank of America from now on.