Lillian Luo, Mortgage Consultant Kifer Rd, Sunnyvale

Lillian is highly knowledgeable, reliable and extremely helpful. I had no problems in reaching her whenever I had any questions. She navigated us expertly throughout the process and was able to get us to closing smoothly and quickly. She is highly dedicated to her craft and a pleasure to work with!

I have worked with Lillian for years and did 3 refinance with her. She is very dependable and extremely knowledgeable in this field. She is also very resourceful and will always find ideas and creative ways to go over hurdles or challenges. Lillian understands that we are professionals always busy at work, so she makes the process extremely smooth and easy. She is also always here to answer questions on time, everything is done electronically. I very highly recommend Lillian for all mortgage/refi needs!

I literally can thank Lillian one hundred times over for taking care of ALL of our loan needs and it still won’t be enough to express how grateful we are for the services she provides. I believe our cases are the most difficult ones ever and ONLY LILLIAN has the skills, knowledge, and experience to get us approved. When all other banks have denied us due to various reasons, we have come to rely on Lillian to get the loan done. We’ve used Lillian over three times already and each time she gets the job done. I do not trust anyone else besides Lillian and have referred many clients over for her services. Not one has been disappointed thus far. I’ve always had a great experience with Lillian and I cannot say enough great things about her work ethic and speed of service. She also provides great advice and works so quickly and efficiently! Her gentle reminders are a tremendous help since I am such a busy business owner. I definitely recommend her service to everyone! Don’t hesitate to reach out to her and she will get your loan closed! - Dr Rick and Mary Tran, Danville

Lillian been helping us to do refinancing for the property few times in the past 8 years. Everything is accurate, professional and timely fashion. She will try her best to get you the best interest rate and giving good advise on which options might be the best to fit your needs. We can’t find any better than she does!

We've used Lillian several times over the past 10 years starting from when we bought our house and across multiple refinancing process. Apart from the fact that she gets the best refinance rates, there are several other items that stand out for me: A) Customer obsession: She (and her team) go out of the way to ensure the process is smooth and easy. She is also super responsive to all your queries. B) Attention to detail: She walks through all the details in the process upfront so you are not surprised by any detail. C) Speed: Each of the refinancing process has only taken 2-3 weeks. She is good in locking low rates and works to ensure you get it closed fast as well.

Lillian made my entire mortgage process go smoothly. She is quick in responding to any question you have and closed my loan in 3 weeks. Also the APR provided to me was far better than other lenders were offering me. I will definitely recommend Lillian for any mortgage related loans

Thank you Lillian for helping us secure a good mortgage rate for the property and thank you for the professional services.

Lillian is great to work with and always is upto speed on the market and the client's needs.

Lillian is very fast and efficient. She keeps things easy and smoothly.