Googain Kifer Rd, Sunnyvale

Peony Ho, excellent and professional loan officer. She explains the loan details patiently and she replies my concerns very quickly. Highly recommend. her.

Great company with super staff. Senior Loan Consultant Hong Hu is exceptional. Super professional, prompt and really takes the stress away and guides you through all the hurdles that come with getting a mortgage or reFi. Have used them for a mortgage and two refi's and highly recommend them. Not just great service, they will also get you the best rates possible.

Shirley Lu helped us do refinance and did a fantastic job. She was always responsive and provided very useful suggestions. Highly recommended!

Peony Ho is friendly. She always take the initiative to help, to find ways to tackle problems. She helped us to buy our house at a good price without going through too much stress. Later she also assisted us a lot of times to refinance. We already recommended her to our friends whom gave us excellent feedback.

Huaiyang Chen was our loan agent for the both times we have purchased a house. She has also done refinance for us. We are extremely happy with her attentiveness to detail and fast and high quality work. We can always trust her to land us the best deal based on our needs. We will continue to work with her with any upcoming refinance or loan application.

we had wonderful experience work with Hong Hu and his team again. From the rate locked, document process and final close. Each step they are very professional, very detailed and always customer first. they worked with customer to get best they can. We can worry free and issue free work with them. Such a wonderful team and service need to introduce to more friend and co worker. They are a best of loan processor team, great Job, Hong!

We refinanced with Hong Hu through Googain! It was a terrific experience. He was speedy, responsive, helpful, got us a great rate and good deal on closing. Everything was seamless. I have already recommended him to several friends and will definitely work with him again in the future!

Ariel Chen helped me throughout the process which as been quick, smooth, and effortless. Ariel is very professional, knowledgeable, and friendly. She was very prompt in getting back to me and always answered any questions I had. I will definitely be recommending her to friends and family.

Highly suggest Jacky Tian from Googain. He was patient, professional, reliable and responsive. He made sure that everything was on track and explained thoroughly when I didn't understanding something. He was always there when you needed him, before, during, and even after closing. Overall I am very satisfied with my experience.

Professional service provided - special thanks to Peony and team that my loan was processed and approved in smooth and fast manner! Greatly appreciate Peony's quick responses for explanation and clarification patiently.