Liberty Tax John Fitch Hwy, Fitchburg
30 John Fitch Hwy Suite 3, Fitchburg, MA 01420, United States
https://www.libertytax.com/13610
- Saturday9AM–9PM
- Sunday12–5PM
- Monday9AM–9PM
- Tuesday9AM–9PM
- Wednesday9AM–9PM
- Thursday9AM–9PM
- Friday9AM–9PM
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Services
- Accounting Services
- Business Tax Preparation
- Financial Planning
- IRS Audit Representation
- Income Tax Filing
- Income Tax Return Filing
- Income Tax Return Preparation
- Tax Planning
- Tax Preparation
- Tax Problem Consulting
- Advisory Services
- Audit Assistance
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Reviews
J
Jill Derry was very quick, friendly, and knowledgeable! We asked some questions and she gladly explained/answered. Highly recommend if you can't/don't want to do your own taxes. It cost about 200$, but that's to be expected. You get $50 if you bring a friend.
Ji -Young! Jill is the best isn’t she!? She works so hard to know her clients, their situation and the tax Law so that she can deliver year over year a great value to everyone willing to trust her. Bring all your friends! Yep. We will pay you $50 for each new client. That’s how our business continues to grow. The good people of Worcester deserve Jill! Thanks for helping her and our brand succeed! Thank you for taking time to write such kind words. See you next year!
T
Liberty Tax in Fitchburg will never ever get my business again. *First my name was misspelled without my knowledge, because I was never even able to see the computer screen and when I signed my electronic signature, I signed it correctly but the preparer still made the error and mailed out my return with the incorrect name. *Secondly, I was told that the fees of $600 for my tax prep would come out of my refund, once everything was complete. But because my federal is not yet completed, they took my state refund of $413. Now this would be fine if they could prove that my federal was actually sent to and received by the IRS. *Third, this was a large amount federal refund because my ex husband has been receiving all the stimulus funds and child tax credits for our 4 children for which he doesn't reside with and won't even try to get visits with. I was told by the preparer and her boss this would take a matter of weeks and not to worry. An audit would generate and I would be all set because I had all the proof needed to show residence. I was literally told, before agreeing to a $600 fee, that I would have the refund before summer, and it "wouldn't be long at all". Funny enough that they refuse to get back to me via messenger, phone, or email. And their customer service is less that desirable when calling the 800 number for Liberty Tax in general. I would never have even called out Liberty Tax, but how is there possibly no proof of my taxes ever reaching the IRS? How can you charge $600 and have no proof of actual completion? Liberty Tax... you've lost my business for good. Too bad you don't care enough to even respond to your customers.
M
came in today earlier then my appointment they had no problem at all and were very very helpful especially Jan she answered all of our questions and if she didn’t know something she found a way to get me the right answer . this experience is exactly why i continue to come here every year . if you need your taxes done come to Liberty Tax on John Fitch Highway in Fitchburg and see the amazing crew working . i worked with Jan today and she was beyond amazing
Madalyn! Thank you for the kind words! Jan has an incredible mind for taxes. And the fact that a client can simply walk in and get service same day is remarkable - but at Liberty Tax Fitchburg, that is just how we roll! We will pass the compliment along to Jan, but also want to say thank you for being such a great client and taking the time to share your story. See you next year!
C
Jill was great to work with. She processed my return fast. And I’m getting a bigger return then the previous year !
Craig! Every year the government changes the laws that change our taxes. So unless your talking to a tax expert like Jill, there is a good chance money might get left on the table when it is all said and done with. We don’t want Uncle Sam to have your money… we want you to have it! Jill spends countless hours in the “off season” studying and staying up to date on all the latest tax changes! Her knowledge and the other managers and preparers like her are well worth our fees. We are glad you see that the same way. Here’s to an even bigger refund next year! Thank you!
R
The professional and knowledge of Jan was impressive. She talked thru it all and I got everything covered thanks to her. Will be back next year to see jan. Thanks again Jan.
Renee! Jan is professional and super knowledgeable - but she is also funny, fast, accurate and we are so lucky to work with her! Call us today and make your appointment with Jan for next year, because if she keeps getting this many five star reviews there might be any availability with her! Just kidding… for you Renee we always have time! Thanks again!
B
They were way more than helpful and super fast at getting them done same day ...I plan on going back to same store next year
Brad! Same day service is the name of the game, whether you want to sit and have a friendly conversation, or drop off your file and come back after running some errands we offer a solution for everyone to give them what they want! After all, without you, we don’t have a business so we better keep you, and all those like you, happy! Thanks for the review! See you next year!
T
Jan was GREAT to work with! I'll definitely be back next year!
Tammy! Jan is incredible and we love having her as part of our tax family! Thanks for giving her a shout out! We will be sure to pass it along and tell her to keep up the great work and awesome customer service. See you next year!
B
I would give 6 stars if it was possible, Jill Derry was very helpful and fast.
Bob! We would give Jill six stars as well if it were possible! Instead she earned a huge promotion and is managing multiple locations. We too see the value she adds for the Liberty Tax brand and the amazing service clients receive working with her. Thank you for giving her a shoutout! We will make sure to give her another promotion if this loyalty and client satisfaction continues! Thanks Bob, see you next year! 😁🤩🗽🇺🇸💰
R
Jill and everybody at the Fitchburg office are fantastic. Highly recomend!
Richard! Jill runs a tight ship in Fitchburg! We love her attention to detail and focus on customer service! She must be doing something right because these reviews keep me busy as a 🐝 bee! And that is a great problem for a business to have… too many happy customers! Thanks again! See you next year!
r
Jill was wonderfull . Very quick and efficent!
Rick! Reading all these reviews that mention Jill all mention how amazingly fast and efficiently she works. But don’t forget she is also accurate, friendly, knowledgeable and accessible YEAR ROUND! Need anything? Just call! See you next year!
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FAQs
1. How to Contact Liberty Tax?
You can phone them at +1 978-342-2997 or visit their website and submit your application form.3. What Types of Products Can I Get from Liberty Tax?
You can get experience in the following services from Liberty Tax. '- Accounting services
- Business tax preparation
- Financial planning
- IRS audit representation
- Income tax filing
5. Is Liberty Tax an Agency or a Lender?
Liberty Tax is a Tax preparation helping you out of financial emergency. You can also obtain personal loans with low interest rates for a variety of purpose via our platform.
2. How Do I Get to Liberty Tax?
It is located at 30 John Fitch Hwy Suite 3, Fitchburg, MA 01420, United States. Use a Maps app to show routes to Liberty Tax.4. How Can I Apply for a Loan from Liberty Tax?
To obtain loans from Liberty Tax, you can submit your application form on their website or go and visit the store. You may need to drive there when getting car title loans. Enter our website to get more information about online auto title loans.6. What Should I Do When I Could Not Repay My Loan?
Failure to repay a loan will result in negative impact on your credit. Contact your lender if you can not make a loan repayment.7. Does Liberty Tax Offer Loans for People Who Have Poor Credit Score?
Yes. You can expect to get loans with Liberty Tax even if you do not have good credit scores. It is also available to get online installment loans for bad credit regardless of your credit scores via our platform.