Liberty Tax Edwards Ferry Rd, Leesburg

Tax time is never “fun” but Liberty Tax made it all a very easy, and informative experience. Mr. Havener is extremely knowledgeable and answered all my questions. He took the time to walk me through some of the nuances of IRS rules, so I always come away better informed and prepared for the upcoming tax year. Best of all, my refund was more than I hoped for!

I worked with John at the Leesburg office. He was very knowledgeable, honest, thorough and kind. He was able to help me to better understand the new financial situation I’m in and I was pleasantly surprised to learn I’m entitled to a credit that will bring me a refund. I’ll keep coming back!

Very good experience! Elizabeth @ Leesburg, VA office prepared all of our returns (2 sons, 1 daughter, and mine) without a hitch. She was on top of everything and communicated often. I really enjoyed interacting with her and the other Liberty staff at the Leesburg, VA office - really good bunch of people!!!

Jill helped me and she was a sweetheart! She was very patient with me while I looked up some information on my phone. Thank you Jill! I highly recommend to have your taxes done here! :)

John was so patient and kind to me! Was very helpful and made me feel comfortable. I felt blessed to have him do my 2021 Taxes.

I’ve been using Liberty Tax in Leesburg for at least 8 yrs & each time, the preparer would pull our previous year’s electronic return, go thru the new tax year’s form and ask for the specific papers related to the area worked on and input all the info right then. If there were any questions, they were answered, any papers needed we knew what to get and in the end, we knew right then what we were getting back or needed to pay. However, not the case this year. The preparer took our papers & said they would get back to us when done. Mind you if we had complicated taxes, or just handed them a box of receipts, I would expect this; however, I organized everything from donations, mileage & volunteering and listed all on a spreadsheet. I realize each item has to be typed onto appropriate forms but multiple entries for same charity were grouped so only one entry would be needed (which was how it was done previously). We also alerted the preparer to an issue regarding a split pension & it was acknowledged. So almost 2 weeks later & after calling & talking to the manager, the next day our taxes we’re done. When we asked about if the split pensions were taken into account, it was as if we were saying it for the 1st time. This question is not asked on our part would’ve cost us $5K. To say the least, I was VERY disappointed in this year’s preparation & am seriously thinking about using someone else next year.

Liberty at Leesburg has done my taxes for several years. They are helpful and take time to explain and answer questions. Highly recommend!

Top shelf-first class service that we used for the first time. John was awesome definitely coming back!

I have been going here for years and the staff is very friendly and efficient. Worth going to. I never had any problems and I highly recommend them.

I’ve seen John every year since 2015 and now travel 45 mins to have him prepare my taxes. He’s very friendly and has always taken great care of us. I highly recommend seeing him for yours!