Lia Chrysler Jeep Dodge Ram Central Ave, Schenectady

My wife saw the car one eve cruising through the lot...went in the next day not expecting to be able to get to the payment needed. Be aware I used to work in the car business, so my expectations were very low. I connected with internet sales , went in and a fine salesman answer all my question without jerking me around . we negotiated and the sale was made in less than 1/2 hr. I picked up the car the next day , we've had it for 2 weeks now and we are very happy. my wife is very happy and as everyone knows "HAPPY WIFE, HAPPY LIFE" I want to thank the staff . Ed Bourdeau

It was quick and easy.... Test drove several vehicles found the one I liked, and sign the papers... Scott Demoulpied was great has been in contact and asking if I need anything or need to be shown how to set up stuff just an overall great experience....

Excellent overall buying experience. Our sales rep, Timothy Elliott, was committed to meeting our needs at the price point that we wanted. Highly professional, friendly, courteous and very responsive. I would definitely recommend T. Elliott and Lia.

Jason Keville assisted me with my NYS inspection. With no appointment needed he had me in and out in no time. Very pleasant to deal with. Comfortable seating in waiting lobby with complimentary food and beverages.

I went in for a computer recal and even though I bought my new 2019 ram elsewhere I brought it to them as they were local. The service people were very polite. Told me to check back in 45 -60 minutes but they called me after 25 minutes and problem was reprogrammed and on my way. I will buy my next truck from Lia

Gabbi was very thorough, made good recommendations, communicated very well, and made sure I was taking care of! Extremely happy with the service

Thomas (TJ) Thornton was the Sales Representative that handled the sale of the 2012 preowned Jeep Patriot on July, 7, 2015. I have to say without a doubt TJ was the BEST car sales person I have ever had the pleasure of dealing with. He was extremely informative and honest. No double/fast talk or false promises. I was completely at ease (and I feel he went out of his way to do so). TJ was pleasant, looked me in the eye when speaking, answered every question I had clearly and consise. Also, it was such a pleasure dealing with Lia regarding all the paperwork, insurance and DMV process. Boy, talk about "One stop shopping". All I had to do was come back and pick up my beautiful Jeep. Thanks to all of you. I'm so very pleased with my new Jeep and my experience with the Lia team. I will always, recommend you highly. Regina Maxim

Vinny Notaro was an excellent salesman. He was very thorough and explained everything in detail. He laid every option out on the table and did not push me into purchasing anything. He worked with me and my needs. He will continue to earn my business in the upcoming years!

Went to the lot with my fiance noone really bothered us which was great. I was looking for a nice used ram. I went inside and spoke to a lady that was very nice until i was sent to the salesman. He was very quiet and awkward. He awkwardly showed us a few trucks that fit my criteria. I saw the one I wanted but it was in the shop for work..no big deal. So we sit down and start running numbers for the truck and trade in. Long story short my truck booked for 12000 they offered me 8000 and called it in rough shape. The truck is spotless clean inside and out. I am very picky when it comes to my truck. Whatever moving on. During the back and forth game the sales manager decided to come over. Well he decides to tell me im nuts for the deal id like to get. Ok fine lets work from there. So then he decides to compare my career to his and told me not to tell him how to do his job because he doesn't know how to do mine. OK? ANYWAYS. I decided to do the kbb values (kelly blue book) the same system they use to do there values. Well I showed them the values on my truck and there truck. Bad idea. The sales manager flipped out on me and basically dragged me to the desk he works behind and showed me his values. He basically clicked on things to jump the value of the truck that the truck doesn't even have. Anyways moving on... i told them i really liked the truck. So we tried working a deal for some reason after all this embarassing commotion and everyone staring at us making my fiancé very uncomfortable. So These guys were trying to sell me this truck without even test driving it. It was in the shop until next week. I have my stupid moments but come on really?? So we decided ill take it after a test drive and outside before a deal. They said ok no problem it will be ready monday new brakes new tires and detailed. PERFECT. So I call them Mon. told them I'm working late I can't make it in until tues. or wed. They said no problem. So I call tues. and tell them I wont be in til wed. to test drive and pick up. Ok no problem. Well I go in wed. night to test drive and hopefully drive it home. I get there and have to wait 30 minutes before I can look at it or test drive it because they never detailed it. Ok whatever moving on. The salesman had us sit down and already tried to start doing the paperwork? Um hello I have not seen this outside the garage or even driven it. So then comes the truck that should have been ready monday like they said. Ha they go out there and they've already got new plates for me and are screwing them on. I have not made a deal and you've already got my new plates and insurance. What is going on. So I go out there and look at the truck. Hmm looks great..but where are my new tires that were supposably ready on monday??? Not there. Wow that pisses me off. Anyways I test drive and my fiance is ready to snap but I tell her as much as this place doesn't feel right I love the truck. I kept my old truck and put cash down instead. Were doing the paperwork and i have not bought a new car in 9 years. Well theres a thing called gap insurance im unaware of but i signed about 100 papers and wanted to get out of there. My fiance says why didnt you want gap insurance. I dont know what it is hun. Well she explained and now it seems worth it too bad i didnt get the oppurtunity for an explanation to consider. Moving on.. i like the truck but still no new tires like i was promised. They gave me a slip promising my tires. So i make an appt. I go to drop it off and I tell two people can i please have my old tires. They say no problem. Truck is ready the next day. I go there after work to pick up. Oh sorry the manager wouldnt let you keep them. Why not? There on my truck from here. I dont know heres his card. So i call twice and left voicemails. No return call. So i called two more times and they hung up on me!! WHAT A JOKE. Also my original payment was 297$ somehow during the end of the deal it went to $324!! I don't recommend this place to anyone unless your a pushover or like people who don't keep there word.

Excellent dealership! The best car purchasing expreience Ive ever had, very easy to deal with, fast yet not pushy. Service department is top notch, very clean and friendly. 5 stars easy.