LGE Community Credit Union Cobb Pkwy, Kennesaw

Dorsey was a great help. I came in to open an account with the credit union and had a fair amount of questions. She answered them all precisely and with a smile. Very kind and great customer service skills. Also super knowledgeable.

ATM STOLE MY DEBIT CARD AND LGE IS ABSOLUTELY USELESS ON THE WEEKENDS & AFTER HOURS. THE ONLY SOLUTION THEY GAVE WAS TO WAIT UNTIL BUSINESS HOURS LIKE THEY'RE CONVENIENTLY LOCATED OR HAVE A REPLACEMENT SHIPPED. ABSOLUTELY RIDICULOUS SYSTEM & CUSTOMER SERVICE

This bank has changed before COVID Pandemic and got rid of tellers. Automated services inside and outside through ATMs. You cans till go inside and get a human being for customer service. BUT the reason I gave it 3 stars is they no longer provide banking on Saturdays.

Mrs. Parry understands what it means to take care of customers who are trying to become an adult. Very professional and very informative, she truly shows that she cares for her customers finances. Arnelle Parry is another reason why I’ll come back!

Abby is simply fantastic and so helpful with any service I need or question I may have. I'm glad I left a "big bank" years ago to bank with LGE. Definitely service with a smile!

Poor customer service. We have been members for about 4 months and every time I go in to the bank it takes 30 minutes. It seems like your questions/concerns are putting them out. Should have done more research before becoming a member.

Two things I look for in a business is customer service and efficient personnel. At LGE in Kennesaw I found both of these in abundance dealing with the branch manager. For four days he tirelessly worked with me and an account there in an effort to utilize funds to care for a family member. Thank you Mr. Henderdon for your professionalism and personal care that is rarely seen in our financial institutions today.

Three years ago, I walked into LGE and my life changed forever! I had no credit at all and Didi helped me turn all that around. They financed my first car and my credit score was established. Under their advice and guidance, I now have access to just about anything I desire. I recommend LGE to anyone who wants to establish good credit

I will update this review if this issue is properly addressed when I go to a branch tomorrow. I just realized today after depositing a check that they have been debiting $5/mo for 19 months out of my savings acct. (which is for my kids' college fund) due to a "bad address". We have lived at our current address for over 2 years, and they have a current phone number for me. I didn't notice before because I only deposit into that account and the $5 wasn't enough for me to notice before. This is completely inexcusable. I would not have had this problem with Chase or Wells Fargo. And they say credit unions are supposed to be better! They have literally stolen almost $100 from kids' college fund.

ATM would never work and when I brought it up the Branch Manager Dee Dee Printup accused me of lying about my deposits, when she can clearly check her camera systems to verify this. All I asked is that the payment be back-dated to reflect the actual date I attempted to make the payment, yet she refused. Horrible service. LGE is fine as a CU and I have been satisfied dealing with folks from the Marietta branch, however this location needs employee training and a lot more for Dee Dee.