Lee Johnson Chevrolet Ne 85th St, Kirkland

Bottom line, BUYER BEWARE: You might get a good deal here. I still feel I did. But after my experience, I have little faith in the integrity and competency of this dealership. If you purchase from here, do your homework and be VERY vigilant until the very last detail of the transaction is complete. Yes, I did get a good deal and I am happy with my car. However, the purchasing process has been an absolute headache. I purchased from out of state, and agreed to finance with them which was my first mistake. The first draft of the paperwork extended my loan an extra year and added product I hadn't even discussed! I gave them the benifit of a doubt and had them redraw the paperwork (which I didn't see until I flew there). When I got there, the car had substantial scratching in the clear coat which had never been mentioned. Again, an out of state deal, so I let it go as part of the pitfalls of not shopping in person. The tank was barely half full, and the manager refused to fill it, telling me that I was "lucky" to have that much gas for a preowned sale. Apparently if your shopping preowned, they only leave enough gas in it to get off the lot. After waiting for 40 minutes to start the paperwork, he did come back and say he'd fill it up since I was waiting so long. So again, I decided not to make a fuss. I finally got the deal signed, got a 3 day pass to drive the car home, and was told that I'd receive my copy of the title in a week (needed to register the car). It's been three weeks now, and still no title, so I called today to find out what was going on. My first response was that I don't get a copy of the title, only the fiancing bank does, and that it should have been taken care of and not to worry. That's not how it works: a copy of the title is necessary to register a vehicle in the state of Nevada (as well as several other states I've been in). After waiting on hold, they found my sale, which hadn't even been submitted to their title department, THREE WEEKS AFTER THE SALE! So now I'm waiting for them to send the title to Nevada DMV (because they won't send it to me) and hope they don't screw this up. I still have to call GM Finacial, because my first payment is due in less than two weeks and they haven't sent me any paperwork on that either!

Excellent service. Service department was ready for my car at the appointed time, and the car was ready when promised. Thanks Jorge and crew.

Outstanding Service. This is our families 5th purchase within 2 years with Lee Johnson. Brian Elich is a tremendous help, and would strongly encourage to look for him as he will find the right car for you.

Robbie Cleven was tremendously helpful and quick to communicate from the moment I asked him to find a particular car to the time we drove the car (found quickly and under budget) off the lot. I highly recommend working with Robbie if you want a new or used Chevy.

Do not take your car to the Quick Lube there. Had a brand new Chevy Cruze i have been taking the car there for the past 4 years never had one problem until I took the vehicle to a Midas in Olympia and midas told me that the technicians at quick lube stripped the bolt and I wasn't even told about the bolt until Midas told me. Very disappointed with their technicians. Midas had to replace the bolt and then on top of that for them to remove the bolt they had to weld a bolt on to the existing bolt because it was stripped so bad.

My whole family has used Lee Johnson for several years now. My mom sent me there to do my first time car buying experience I did not feel pressured I got to drive several cars before I finally picked the one. #no pressure into anything I didn't want to get. When they say family is family that is the truth.

We had a great experience here. We worked with Cole and really enjoyed our time. This dealership feels like friends instead of just salespeople! Would highly recommend.

Josh was really cool and easy going. Went on a test ride with no pressure, and he helped me out big time. I’ll always be grateful for it. A big thank you to Josh and Johnny for a great time, and a great car.

Im sorry to say that as I had been to the dealership twice and felt there was very little customer service and being a car salesman myself for Infiniti thought that I was treated with less than acceptable care when I called back ready to buy and then even came back just to make it clear I was serious. My salesman never returned my call after I had done all that was asked just to get a Pre-Qual on a lease and then I had to come into the dealership in person to give it one more shot and was given the "cold shoulder" by both managers when trying to get the credit submission mistake cleared up (Which by the way turned out not to be my fault). All in all I would not recommend anyone I know to purchase from that dealership as there was never a feeling that they even cared to sell me a car. From professional to professional I expected at the minimum the courtesy of at least pretending to care that I was at the dealership at all to buy a Kia.I have moved on and I am already working with another Kia dealer, Kia of Renton whom have been absolutely fantastic! Sorry we couldn't make a deal.

Great and friendly staff. Had my Mazda recall work done. Car was washed as well. Waiting area is very good with food options and complimentary water and coffee.