Lake Trust Credit Union S Pennsylvania Ave, Lansing
6440 S Pennsylvania Ave, Lansing, MI 48911, United States
https://www.laketrust.org/
- Saturday9AM–1PM
- SundayClosed
- Monday9AM–5:30PM
- Tuesday9AM–5:30PM
- Wednesday9AM–5:30PM
- Thursday9AM–5:30PM
- Friday9AM–6PM

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Reviews
D
The south Lansing Branch gets 5 stars for customer service. After making an appt for a notary to do a real estate closing at my other C.U. and being treated VERY rudely....Lake Trust allowed us to walk in unannounced and helped us out with our closing. The notary was very pleasant and even made several trips for copies for us. Unbeatable customer service. Thank you South Lansing Lake Trust C.U.!!
Thank you for your kind words! We know how stressful the process can be and are so happy to hear about our team going above and beyond to help. We appreciate you taking the time to leave us a 5-star review!
M
Great customer service with super friendly staff! Very helpful and cheerful and when I accidentally overdrafted my account. They were kind enough to reverse the charges. I love being a member of this Credit Union.
Thank you for your kind words about our staff, Maranda! We're glad our team was able to help you in this tricky situation. Thank you for being a Lake Trust member and taking the time to leave us a 5-star review!
J
Done. You have played with MY money for the last time. Obviously, your company doesn't care about gig economy workers. Bank to bank transactions need to be processed faster and more frequent. I have with this credit union since the beginning of time, now I'm afraid you have left me choice but to take my business elsewhere.
Thank you for sharing your feedback with us. We would love to learn more about how we could have changed your experience with us and your transactions. Please email us at [email protected].
J
Absolutely the WORST Phone System on Planet Earth. Please hold (forever) and someone will be with you shortly (maybe an hour or so). Blah-blah-blah-blah…. Ditch this POS customer dis-service message system and have REAL HUMANS answer the phone. So high-tech, Lake Trust has become member hostile and totally useless. Waited 35 minutes on hold, listening to how much they appreciate our business, so I gave up.
We're sorry to hear your experience was only worth 1 star. Would you be able to share more with us about your phone call? Please email us at [email protected].
R
I hated this CU. My mom had an account there and I was a joint holder. Anything I had to do after she passed required layers of up line approval. They were just awful, even when I tried to deposit a six figure life insurance check into the account it took me an hour and a half. (And that was money going in, not out.) Time and time again, transactions that would be simple at MSU Credit Union were complex or time consuming or impossible at Lake Trust. I got out of there as fast as I could after mom's estate was settled. Then my niece had a very similar experience after her mother passed. I tried to help her but that was a waste of time. Around here I like MSU CU, Dart Bank and Independent Bank. 5th/3rd, PNC and Lake Trust shouldn't be in the business. Old enough to have worked with all of them in business and personally and have 800+ credit score. Customer service at the last three was a 1 or 2 on a 10 point scale. Nuf Sed!
S
The concrete barriers in front of this place needs yellow on them because they aren't noticable as the object to stop your vehicle. There is no curb like most banks have to provide a little bump to let you know you are in all the way!!!!! Damaged my front bumper on them and am quite irritated and very unhappy!!!!!
Thank you for sharing your feedback with us. We would love to learn more about how we could have changed your visit or experience regarding parking at our branch. Please email us at [email protected].
F
Wanted to open up an account. My driver's license was due for renewal in 2 months. The address in the back sticker was illegible. The told me to bring in a 1099. No problem tax season, I brought one in from social security and the refused it. I had already closed out my accounts with my other bank. They were unsympathetic and uncaring. My roommate was with me exact same address who has been a member for decades and still no help from the credit union. Where is the common decency of people today?
D
I've been with Lake Trust (State Employees C.U.) for over 40 years. They started going downhill when it changed to NuUnion. However, the last few years, they have really gone down hill fast! Hidden fees everywhere and it always takes 2 to 3 calls to get things straightened out. Very disappointing!
J
Excellent service! Highly recommend this bank! Betsy was very sincere,sweet, polite, and super professional! If you come here ask for Betsy! She definitely deserves a raise!!
G
At lake trust they're very polite to you. They will help you if you have a problem with anything at the bank.
Thank you for your kind words and are so happy to hear how great your experience has been! We appreciate you taking the time to leave us a 5-star review!
Personal loan Providers Nearby in Lansing
- Personal Loans
- Installment Loans
FAQs
1. How to Make Contact with Lake Trust Credit Union?
You can contact them at +1 888-267-7200 or visit their website and fill out the online form.3. How to Get a Loan from Lake Trust Credit Union?
To obtain loans from Lake Trust Credit Union, you can fill out the online form on their website or head over to the store. You may be asked to drive your car there when getting a title loan. Enter our website to learn more about online auto title loans.5. What Can I Do When I Fail to Repay My Loan?
Failure to repay a loan can have a serious impact on your financial life. Make Contact with your lender when you have difficulty on the loan repayment.
2. How Do I Find Lake Trust Credit Union?
You will find the store at 6440 S Pennsylvania Ave, Lansing, MI 48911, United States. Try out Maps apps to get directions to Lake Trust Credit Union.4. Is Lake Trust Credit Union an Agency or a Lender?
Lake Trust Credit Union is a Credit union helping you deal with money worries. Click on to get personal installment loans for financial emergency.6. Does Lake Trust Credit Union Offer Loans for Bad Credit?
Yes. You can get loans with Lake Trust Credit Union even though your credit scores are poor. It is also available to get online installment loans for bad credit regardless of your credit ratings on this page. You can also learn more about personal installment loans via our platform!