Kubota Credit Corporation, U.S.A. Kubota Dr, Grapevine

It has been 3 months since everything was paid off and we have not received a single document releasing the title. Customer representatives are not there to help you and it’s close to impossible to get any updates on title release after your account is paid off. Would not recommend this company!

The representative was very rude and disrespectful and would not allow me to speak with a manager.

They have to be the worst Corp to deal with. It’s the 21st century and they only take checks or money orders....what an ancient way of paying for things. I should have bought a Deere, the headache you deal with when trying to make a payment isn’t worth the 0% they offered to finance with them. Absolutely the worst customer service and options available or the consumer.. had I known how hard they would be to deal with I would have passed or used other financing institutions. Pass on kabota and buy a Deere, way better service

The customer service representatives were extremely rude. Kubota's policy regarding direct payment is rigid and poorly tailored for customers. They will not process direct withdrawal payments from savings accounts. What difference does it make to Kubota what account they are pulling payments from?

Top notch. We just bought a 57 Kubota and we just paid off a smaller one. We have not had any issues with either machine.

Careful on your last payment. If on auto pay, they send you a message stating you have to call in arrange the final payment. When you do, not only does that payment come out but the auto payment as well. Duplicate payment! It is then up to you to prove it took place. They will not show it processing twice. And they inform you it can take up to 30 days or more to get your money back!

Very poor customer service been trying to pay my bill and no one ever answers the phone. Can’t set up acct. very dissatisfied with the services. When you do get somebody, they are very rude. I will never buy another kabota again. I would rather go to tractor supply.

No issues at all Called to establish online account and set up auto payments. The rep was very polite and we knock it out

Long story short I paid my bill they lost my payment blamed me for not paying bill I had to prove I paid bill. Businesses that can't do the simple things right serve no purpose.

Lady on the phone took my payment and helped me set up the direct deposit. I agree with the other review, the payment book and paperwork arrived one day ofter my payment was due. It made my first payment late.